Software for building managers in Armenia
Software built for Armenia’s building managers — a resident app, an owner report and Flitt integrated for payments. On the platform, collectability rose from 40% to 80% in six months.
No credit card required
Results from live deployments
- 80%on-time collection, up from 40% in six months
- 3xfaster request handling
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.
One platform built for the building management body ՀՕ-334 recognizes, and for the professional-qualification regime now built around it.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping new residential complexes
Access control, video intercoms and dispatching for developers building new complexes in Yerevan and beyond.
Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room and pay in the app.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map, sessions booked and paid in the app.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
Works with what you already use
Flitt is Unitify's integrated payment acquirer, live in the Caucasus (verified in Georgia); IDram, Telcell, EasyPay and ArCa are Central Bank of Armenia-licensed payment organizations, not connected Unitify integrations.
Integrated
Payment methods residents already use
- IDram
- Telcell
- EasyPay
- ArCa
Works alongside
- Accounting software (file exchange)
- Telegram
- Smart devices
Close the month in minutes
Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square meter, per apartment, per resident or a flat amount.
- Residents get a PDF with a QR code, or pay in one tap in the app.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Armen, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who Unitify is built for
Management companies
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a ready-to-run management company; your own branding is a paid white-label option.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
- 80%on-time collection, up from 40% in 6 months
- 3xfaster request handling
The difference is the routine
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012running buildings since
- 10,000management companies
- 5M+apartments
What the RA Law on Multi-Apartment Building Management (ՀՕ-334) actually requires
Every claim below is a primary-source citation, not a summary.
Cashless only, one bank account per building
Mandatory charges are paid cashlessly, separately for each building, by transfer to a bank account opened in the management body's name — in force since 1 April 2020. Since April 2022 a payment initiated in cash but landing on that account still counts as cashless, so the rule removes the manager's cash box; it does not by itself require an app.
Art. 15.1, ՀՕ-334; Government Decision N 2078-Ն, para. 6 ↗A monthly named-payments report, due by the 15th
The manager prepares a report by the 15th of the following month on named payments by owner and the progress of planned and completed works, and notifies residents of it — plus an annual report with the balance, collections by owner and spending by line.
Arts. 24, 22(1)(դ), ՀՕ-334 ↗There is no electronic ballot
A full-text search of the consolidated law for “electronic” returns only the unified electronic platform for notifications and reports (art. 24.1) — not voting. The in-absentia written poll is expressly a signature exercise on one paper original.
Art. 13, Law on the Management of a Multi-Apartment Building, ARLIS ↗Three ways to decide, one of them silence-as-assent
A convened meeting (quorum: more than half of all votes, 7 days' notice), a written poll in absentia (at least 5 days), or, for a closed list of questions, a posted notification where an owner who does not vote against in writing counts as having voted for.
Arts. 11, 13, 14, Law on the Management of a Multi-Apartment Building, ARLIS ↗The threshold: more than half, except alienating shared property
Most decisions — including setting the mandatory charges and their deadlines — pass on more than half of all votes. Alienating or pledging the common immovable property is the one decision that requires unanimity.
Art. 11(7)–(9), Law on the Management of a Multi-Apartment Building, ARLIS ↗What a platform can do instead
Prepare the single unified draft decision, collect wet signatures question by question, keep the agenda and quorum record, and notify owners of the outcome within the law's own deadlines — a platform can carry every step around the paper vote, just not the vote itself.
Arts. 12–14, Law on the Management of a Multi-Apartment Building, ARLIS ↗How we move you over
Once you give us access, we move you over within one week. Or Unitify runs on top of your current system and mirrors its data, so you do not have to switch everything at once.
- 1
You share access or exports
Open your current system to us, or send exports: buildings, apartments, owners and balances.
- 2
We import and reconcile
We load everything into Unitify and check it against your records, so balances match before anyone relies on them.
- 3
A trial period alongside, or mirroring
Run Unitify next to your current system for a trial period, or keep working where you are while Unitify mirrors its data.
- 4
You switch
When you are ready, Unitify becomes the system you work in.
Pricing that scales with your buildings
No limit on users or properties on any plan. You pay for add-on modules only if you turn them on: billing 200 ֏ per receipt (free on Pro), video and intercom 400 ֏ per apartment.
Free
0 ֏/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
500 ֏/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
1000 ֏/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions a building manager facing certification asks
Do I need to get certified, and by when?
If your building is run by a համատիրություն (condominium), a trust manager or an authorised manager, yes — managing it became a regulated professional activity on 1 July 2025. Managers already in post have until 1 July 2027 to pass the Government-set test and appear on the Urban Development Committee's published list. Buildings of up to 4 owners and buildings run by the community head are outside this regime.
What happens if I miss the certification deadline?
Managers who fail the test or never apply are reported to their community by 1 December each year, and the community head then convenes an owners' assembly to terminate the management body's mandate.
Do I have to collect charges into a separate bank account for each building?
Yes, since 1 April 2020: mandatory and other charges must be paid cashless into a bank account opened in your management body's name for that one building — a separate account for every building you manage. Not opening it is an administrative offence.
Can owners vote through the app instead of on paper?
Not for a binding decision. ՀՕ-334 has no electronic-voting provision — the in-absentia poll is a signature exercise on one paper original. A platform can prepare the draft, collect the wet signatures and archive the record, but the vote itself stays on paper.
From the blog
Armenia: free templates and guides
- Before the installer leaves: logins, API and documents you must receiveWhat an installer of intercoms and access control must hand over: device logins, the integration interface (API, SIP), network details and a written test.
- Collecting dues and tracking who paid: spreadsheet or software?Track who paid in Excel or Google Sheets: the columns to copy, the signs you have outgrown the sheet, and how the same task runs in Unitify.
- Tracking arrears and sending reminders: spreadsheet or software?Keep an arrears list and reminder log in Excel or Google Sheets: columns to copy, when it breaks down, and how reminders run in Unitify.
- Running an owners’ meeting and vote: spreadsheet or software?Run an owners' meeting and vote with a spreadsheet: the attendance and vote sheet to copy, signs it is outgrown, and how voting runs in Unitify.
- Handling residents’ repair requests: spreadsheet or software?Log residents' repair requests in Excel or Google Sheets: the columns to copy, signs the log is outgrown, and how requests run in Unitify.
- Sending notices to residents: spreadsheet or software?Keep a log of notices to residents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how notices run in Unitify.
- Collecting meter readings from residents: spreadsheet or software?Collect water, electricity and heat meter readings in Excel or Google Sheets: the sheet to copy, signs it is outgrown, and how readings run in Unitify.
- Tracking building service and maintenance schedules: spreadsheet or software?Keep a service schedule and contractor log in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how equipment records run in Unitify.
- Keeping building documents in order: spreadsheet or software?Keep a register of building documents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how documents run in Unitify.
Legal reference
Unitify in nearby markets
Ready to cut the routine?
Starting costs nothing
Free is a real plan
No limit on users or buildings, for 0 ֏. Most condominiums and small management companies run daily operations on the free plan alone.
We handle the migration
Moving from another product? We transfer your data and set up the integrations you need.
No sales call required
Sign up, add your first building and see it work. Book a demo when you have questions.