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Visitor management system for apartments and gated communities

Visitor management system for apartments and gated communities: residents issue a digital pass for a guest or a vehicle straight from the phone — no calling down to a guard, no handwritten visitor log.

Where a supported access integration is in place, the door opens from the phone; otherwise the pass is a QR code and a visitor record the front desk checks.

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The resident app: the home screen with a Pass tile, and the pass creation form for a guest — date of visit, full name, phone and a comment field.

What it does

  • Issue a pass in seconds

    Residents issue a one-time pass for a guest or a vehicle — two separate tabs — with the applicant, the guest and the date of the visit.

  • Doors open from the phone

    With a supported access integration, the door opens straight from the resident's phone — no separate fob or key handed over.

  • A record of who came in

    Every pass moves through New, On territory, Closed or Cancelled, and the front desk can search and filter passes by date.

How it works

1

Create the pass

The resident opens the app and issues a one-time guest or vehicle pass — applicant, guest and the date of the visit.

2

The visitor arrives

They show the QR code, or the door opens directly from the resident's phone where a supported access integration is connected — the pass moves to On territory.

3

It's on the record

The pass is marked Closed or Cancelled and stays as a visitor record the front desk can search and filter by date.

Digital passes are included on Base and Pro.

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What it does not do

  • Doors open from the phone only with a supported access integration; without one, a pass is a QR code and a visitor record checked at the door. See Smart Building access integrations
  • Hikvision video intercoms connect to the resident app through Hikvision's interface, under the project; door controllers, Dahua and other hardware with an API or SIP interface are connected the same way. See the Hikvision integration

Frequently asked questions

What is a visitor management system for apartments?

Unitify's guest and courier passes — a guest pass or a vehicle pass, issued as a one-time pass — let residents create it from the app; the front desk tracks each pass's status — New, On territory, Closed or Cancelled — with the applicant, the guest and the date of the visit, and can search and filter by date.

Do doors open automatically from the phone?

Only with a supported access integration in place; otherwise a visitor pass is a QR code and a visitor record checked at the door.

What access hardware does Unitify integrate with?

Hikvision video intercoms and door controllers connect through their own interface (ISAPI, SIP) under the project. Other hardware with an API or SIP interface is handled the same way, as project work; see the Smart Building page.

Who can see the visitor record?

The front desk and the management company, so everyone knows who was let in and when.

What plan are passes on?

Base and Pro, included.

Related reading

Other product pages