Every building on your network, a channel residents open every day

What does a telecom operator get from Unitify?

Nine things in the operator's own product line. Each comes with what we would measure in a pilot. None of them is a promised result.

1. 1

   Daily reasons to open your app

   Guests at the door, the manager's news with push, request status, votes, passes, bookings and the building's report. The building's manager creates them, so your team does not.

   Measured in the pilot: sessions per resident per month and door openings through the app.

2. 2

   Intercom, video and access as your service

   Door panels, intercoms, cameras and barriers with SIP, an HTTP API or ONVIF connect to the resident app. Your field teams install and service the hardware. A hardware fault reported in Unitify becomes a ticket for your field team. The monthly charge can be a line on the building's bill. In new projects it is planned with the developer, next to your fiber.

   Measured in the pilot: apartments using the service.

3. 3

   A contract with the whole building

   The manager keeps the register of apartments and owners, publishes reports and runs owner polls and votes in the app. You get a counterparty in the building and a way to put a house-wide offer in front of every owner.

   Measured in the pilot: buildings with a building-level agreement.

4. 4

   Broadband sold where residents already are

   Your plans, routers and TV offers sit in the building service residents open every day, not in a leaflet in the lobby.

   Measured in the pilot: new and upgraded subscriptions in connected buildings, and churn there against the rest of your network.

5. 5

   Building payments through your wallet

   Where you run a wallet or payment app, it can be connected as the payment rail for the building's charges. The money lands on the account of the building or its manager.

   Measured in the pilot: share of the buildings' payments through your wallet.

6. 6

   Your B2B products for the management company

   Connectivity for the office and the building, mobile plans for staff and technicians, IoT SIMs for meters, cameras and barriers, built into the manager's workspace.

   Measured in the pilot: your B2B products per management company.

7. 7

   Messages and calls on your network

   Unitify already sends SMS, email, push and Telegram messages. Your SMS gateway and phone numbers can carry them, and the AI concierge answers residents in chat and on calls. A person approves actions; every answer is logged.

   Measured in the pilot: share of resident questions closed without staff.

8. 8

   Services at the door

   One-time QR access for couriers and guests, and repairs and services ordered and paid in the app. A place for your partners' services.

   Measured in the pilot: orders and one-time passes per resident.

9. 9

   Building data, with consent

   A structured record of each building through a public API: entrances, apartments, equipment. Any use of a resident's personal data needs the resident's consent and follows local law.

   Measured in the pilot: which of your products use it, with consent.

Does Unitify also do billing, reporting and reports to residents?

Yes, and it is wider than billing. The money of a building is shown in three places, from the same data.

1. 1

   Billing

   Charges, invoices, payments and arrears for each building, with the resident's bill in the app. A monthly intercom or video service can be its own line on the bill. Where a building already has a billing system, Unitify reads the bills from it.

   Billing in Unitify
2. 2

   Management reporting

   Income and spending for each building and for the management company as a whole: what was collected, what was spent, what is owed and what sits on the accounts.

3. 3

   Reports to residents

   A monthly report in the resident's app and on the building's page: where the money went. A sample for a typical building is on the residents' page.

   See a sample monthly report

Who owns the network inside a building?

One verified example, from Italy. Whoever runs the building day to day is the person an operator talks to.

• Italy

  Art. 1117 of the Civil Code lists the common parts of the building, and does so unless the title shows otherwise. The list is arranged in three groups, each introduced by "such as", so the named items are examples rather than a closed set: the parts necessary for common use (the land the building stands on, foundations, load-bearing walls, pillars and beams, roofs and flat roofs, stairs, entrance doors, vestibules, passages, porticoes, courtyards and façades); parking areas and premises for common services (porter's lodge and the porter's flat, laundry, drying rooms, attics destined for common use by their structural and functional characteristics); and works and installations destined for common use (lifts, wells, cisterns, water and sewage systems, centralised gas, electricity, heating and air-conditioning systems, radio and television reception and access to any other kind of information flow), up to the branch point serving individually owned premises or, for unitary systems, up to the point of use.

  Source: Art. 1117, Codice civile, normattiva.it, accessed 21.09.2026

  Unitify for condominiums in Italy

Legal facts are taken word for word from the primary sources.

What does a pilot with an operator look like?

We start on live buildings where your network already runs, without exclusivity. Over a pilot of a few months we report the numbers you choose: residents who added their home in your app and how often they open it, apartments using intercom and video through you, the share of the buildings' payments through your wallet, and new or upgraded subscriptions in those buildings. You decide on the next step from your own data.