Software for owners' associations and management companies in Kyrgyzstan
From 1 January 2026 owners have had a statutory right to stop paying an association that does not settle cashlessly, and they resume paying when it does. Unitify gives Kyrgyz associations and managing organizations cashless billing with transparent per-owner accounting.
No credit card required
Results from live deployments
- 80%on-time collection, up from 40% in six months
- 74%of payments made through the resident app
- 3xfaster request handling
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.
One platform built for the Housing Code of the Kyrgyz Republic and Law No. 122 on associations of owners of residential and non-residential premises of multi-apartment buildings — and the owners' association (ТСЖ in Russian) it makes responsible for common-property management.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping new residential complexes
Access control, video intercoms and dispatching for developers building new complexes in Bishkek and beyond.
Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room in the app. Paying in the app works once a payment provider is connected for the building, agreed per project.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map and sessions booked in the app. Paying in the app works once a payment provider is connected for the building, agreed per project.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
Works with what you already use
Moy Dom (mydom.kg) is integrated for reading bills: Unitify shows a resident’s balance and charges from Moy Dom in the resident app. The other rails below are not connected Unitify integrations — residents already pay through the bank apps and terminal networks the National Bank of the Kyrgyz Republic licenses.
Integrated
Payment methods residents already use
- Pay24
- Quickpay
- Umai
- Balance.kg
- Kyrgyz bank apps
Works alongside
- Accounting software (file exchange)
- Telegram
- Smart devices
Close the month in minutes
Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square meter, per apartment, per resident or a flat amount.
- Residents get a PDF with a QR code. Paying in the app works once a payment provider is connected for the building, agreed per project.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Azamat, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who Unitify is built for
Management companies
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a ready-to-run management company; your own branding is a paid white-label option.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
- 80%on-time collection, up from 40% in 6 months
- 3xfaster request handling
Avant Park: residents were paying on day one
The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.
- 1,000apartments connected
- 300app downloads in the first 24 hours
- $1,000+paid through the app in the first 24 hours
The difference is the routine
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012running buildings since
- 10,000management companies
- 5M+apartments
How we move you over
Once you give us access, we move you over within one week. Or Unitify runs on top of your current system and mirrors its data, so you do not have to switch everything at once.
- 1
You share access or exports
Open your current system to us, or send exports: buildings, apartments, owners and balances.
- 2
We import and reconcile
We load everything into Unitify and check it against your records, so balances match before anyone relies on them.
- 3
A trial period alongside, or mirroring
Run Unitify next to your current system for a trial period, or keep working where you are while Unitify mirrors its data.
- 4
You switch
When you are ready, Unitify becomes the system you work in.
Pricing that scales with your buildings
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
Free
$0/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
$0.5/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
$1.5/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions a building manager in Kyrgyzstan asks
Which law governs owners' associations in Kyrgyzstan now?
The 1997 Law on Homeowners' Associations is no longer in force. Multi-apartment buildings are governed by the Housing Code of 9 July 2013 No. 117 (Chapter 4 — management of common property) and Law No. 122 of 9 July 2013 on associations of owners of residential and non-residential premises of multi-apartment buildings, which governs how the association itself works.
Do I need a license to manage a building in Kyrgyzstan?
Managing a multi-apartment building in Kyrgyzstan is not a licensed activity, and there is no certification requirement and no state register of managers.
What happens if owners don't choose a management form?
Kyrgyz law provides no default. The mechanism that existed before the 2023 amendments was repealed by Law No. 182 and nothing replaced it — if the owners of a building never decide, nothing appoints a manager for them.
Is cashless settlement mandatory?
Since the 2023 amendments (Law No. 182) both an owners' association and a managing organization must take mandatory payments and contributions into a bank account and keep income and expenditure cashless. From 1 January 2026 owners have had a statutory right to stop paying an association that does not settle cashlessly, and they resume paying when it does.
Can an owners' association vote electronically?
Absentee voting is available and is cast on a paper ballot sheet, every page of which is signed by the chairman of the board and stamped, with the results posted on the information board; the law provides no electronic ballot.
What happens if an owner doesn't pay?
An owners' association may set a late-payment penalty in its charter, but the law caps it at twenty per cent of the total debt. Arrears follow the apartment: on a transfer of ownership, the obligation to pay common-property management costs passes to the new owner.
How do residents pay in Kyrgyzstan with Unitify?
Moy Dom (mydom.kg) is the one Kyrgyz service Unitify reads from: a resident adds their Moy Dom account number in the app and sees the balance and charges from Moy Dom there. Payment through Moy Dom is not part of that integration. Otherwise residents pay the way they already do, through the bank apps and terminal networks licensed by the National Bank of the Kyrgyz Republic, and Unitify keeps the charge per apartment and the record of payments. Whether an online payment channel is switched on for a particular building is agreed per project.
What language should we use with residents?
Kyrgyz is the state language of the Kyrgyz Republic and Russian is used as the official language — that is in the Constitution itself. Organizations of every form of ownership that serve consumers provide their services and information in the state language and may repeat them in the official language.
From the blog
Kyrgyzstan: free templates and guides
- Before the installer leaves: logins, API and documents you must receiveWhat an installer of intercoms and access control must hand over: device logins, the integration interface (API, SIP), network details and a written test.
- Collecting dues and tracking who paid: spreadsheet or software?Track who paid in Excel or Google Sheets: the columns to copy, the signs you have outgrown the sheet, and how the same task runs in Unitify.
- Tracking arrears and sending reminders: spreadsheet or software?Keep an arrears list and reminder log in Excel or Google Sheets: columns to copy, when it breaks down, and how reminders run in Unitify.
- Running an owners’ meeting and vote: spreadsheet or software?Run an owners' meeting and vote with a spreadsheet: the attendance and vote sheet to copy, signs it is outgrown, and how voting runs in Unitify.
- Handling residents’ repair requests: spreadsheet or software?Log residents' repair requests in Excel or Google Sheets: the columns to copy, signs the log is outgrown, and how requests run in Unitify.
- Sending notices to residents: spreadsheet or software?Keep a log of notices to residents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how notices run in Unitify.
- Collecting meter readings from residents: spreadsheet or software?Collect water, electricity and heat meter readings in Excel or Google Sheets: the sheet to copy, signs it is outgrown, and how readings run in Unitify.
- Tracking building service and maintenance schedules: spreadsheet or software?Keep a service schedule and contractor log in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how equipment records run in Unitify.
- Keeping building documents in order: spreadsheet or software?Keep a register of building documents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how documents run in Unitify.
Legal reference
Unitify in nearby markets
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