Your policy where residents and building managers already work
Short answer
Unitify for insurers connects home, building and liability insurers to the buildings they cover. Building managers run their HOAs, condominiums and owners' associations in Unitify: residents report leaks with photos, managers run inspections and keep equipment records. The insurer chooses the format: its own offer in the resident app, its products in the manager's workspace, an API, or a module in its own app. The policy, the price and the licence stay with the insurer.
A building's risks show up in its basement, its pumps and its requests long before they show up in a claim. Unitify is where building managers run their buildings, so your own offer can reach residents, and the building's inspections, equipment and leak reports can reach you, with consent.
Why does an insurer learn about a building only after a claim?
You insure the apartment or the common parts, but you do not run the building. The wet basement wall, the failing pump, the leak upstairs and the moment a resident thinks about cover all pass through the building's manager. Unitify is the system where the manager handles them, so they can carry your offer and your data.
What does an insurer get from Unitify?
Ten things in the insurer's own line of work. Each comes with what we would measure in a pilot. None of them is a promised result.
- 1
Your own offer in front of residents
Your offer can sit in the resident app of the buildings you choose, as a mini-app or a card. You calculate, issue and sell the policy under your own licence and your own brand, and the resident buys it from you. Mini-apps work in the resident app today; the format of your offer is agreed with you.
- 2
Your premium as a line in the building's bill
Where you and the building's manager agree, and the bank or payment provider can split the payment to your account, your premium can appear as a line in the building's monthly bill, and the resident pays it together with the rest, without a separate click. The policy stays your own product under your own licence. Unitify does not hold the money and is not a payment institution.
- 3
A claim file in one click
When a resident reports a leak, the request records the time, the source, the photos and every later change with who made it. In one click the resident or the manager can send the claim file to you: the request, the photos, the timestamps, the history and the inspection act, with their consent. The act is a PDF with photos and signatures.
- 4
Leaks found on an inspection, not in a claim
Managers run inspections from templates, such as a monthly basement round and a seasonal check of roofs and drains. A failed item needs a photo and a comment, and becomes a request for a technician.
- 5
The equipment the water depends on
Pumps, boilers and lifts are kept in an equipment register with the install date, the warranty, the documents and a maintenance plan with the last and the next service.
- 6
Leak and humidity sensors
Leak, humidity and other sensors that expose an interface can be connected per project, through a gateway where needed. Their readings can reach the record of the equipment they belong to, and a sensor event can open an emergency request and send a notice to the residents on the floors below. This is possible and is set up per project.
- 7
An incident seen across the whole building
A mass emergency or a planned shutdown of water or electricity is recorded with its start and end and a text for residents, and the manager sends a push notice to the affected buildings, with the reach shown before sending. The AI concierge recognises a leak in chat and on calls (telephony is set up per project), offers to open a request and does not create it without the resident's consent.
- 8
Building data, with consent
A structured record of the building: entrances, floors, apartments, equipment with its age and maintenance, the history of requests by category, incidents. It reaches you over the public GraphQL API and webhooks under an agreement, at building level. A resident's personal data goes only with their consent and under local law. Unitify does not score residents or apartments.
- 9
A reminder before the building's policy renews
The policy of the common property lies in the building's documents, and the building manager is reminded before it expires. Where you and the manager agree, your products appear next to the building they cover.
- 10
Your products in the manager's workspace
A common-property policy next to the building it covers, claim files next to the requests they come from, the manager's liability cover and insurance of contractors' work. Everyone in the management company sees them, not only the accountant.
What does a resident see?
Three lists. The first works in every building on Unitify, the second where you and the building agree, the third depends on the building's hardware.
In every building on Unitify
- The manager's news with push, including incident notices
- Requests with photos, time and status
- A chat with the AI concierge about the building
- The building's documents
- Bills and payment in one app
Where the insurer and the building agree
- The insurer's own offer
- The insurer's premium as a line in the building's monthly bill, paid with the rest, where the bank or payment provider splits the payment
- A claim file sent to the insurer in one click, with consent
Where the building's hardware allows
- Readings from leak and humidity sensors
- A notice to the residents below, where it is set up
How can an insurer work with Unitify?
Four formats. You choose the format. The timeline follows it and your own security review: name the format, and we give you a date.
- 1
Your offer in the Unitify resident app
A mini-app or a card in the resident app of the buildings you choose. The calculation, the issue, the payment and the policy stay on your side, under your licence and your brand. Where you and the manager agree, and the bank or payment provider can split the payment to your account, the premium appears as a line in the building's monthly bill. For most insurers this is the strong option: residents and managers are already there.
- 2
Your products in the manager's workspace
A common-property policy and its renewal, the manager's liability cover, notices of incidents and claim files for your buildings. Everyone in the management company sees them, not only the accountant.
How this works - 3
API and data flows
The claim file (the request, photos, time, history and the inspection act), the building record for underwriting and renewal, and incident and sensor events flow to you over the API and webhooks, with consent. The public API is GraphQL, with OpenID Connect sign-in.
- 4
A module in your own app
If your own app already holds many customers, the building's features can run inside it: the building, a leak request and the notices of the building. Residents sign in with your ID. The manager keeps working in Unitify.
What does an insurer's product look like inside a management company's workspace?
A management company works in a web workspace all day: the director, the building managers, the dispatcher, the technicians and the accountant. Your products show up there, next to the buildings they belong to. Everyone who works there sees them, and the manager does not have to look for them in an inbox.
The building's policy
The policy of the common property next to the building it covers, with a reminder before it renews.
Claim files
A claim file next to the request it comes from, sent to you with the consent of the resident or the manager.
The manager's liability cover
Your cover for the management company itself, shown in the place where it works.
Insurance of contractors' work
Cover for the contractors who work in the building, next to the requests they carry out.
The workspace is ready today; each of your products is connected to it one at a time, together with your team. Unitify does not sell insurance and does not hold premiums.
Who sells the policy?
You do. An offer shown in Unitify is your own product: you price it, sell it, issue it and service it under your own licence, and the premium reaches you through the payment provider you and the manager agree on. Unitify is not an insurer or an insurance intermediary, does not advise on policies and is not paid per policy. It does not compare policies or decide claims. The AI concierge answers questions about the building, not about what a policy covers; those go to you.
How does Unitify connect to an insurer?
Sign-in
Through your customer ID, over OpenID Connect, if you use your own app. In the Unitify app the resident signs in as usual.
Your offer
A mini-app in the resident app of the buildings you choose. Mini-apps, the API and webhooks work today and are documented publicly; your own offer is agreed with you.
Open API and webhooksClaim files and building data
The request with its photos, time and history, the inspection act, the building record and incident events, over the public GraphQL API and webhooks, with consent and under local law.
RequestsSensors
Leak and humidity sensors are connected per project, where the sensor or its gateway exposes an interface. Readings reach the record of the equipment they belong to.
Meters and sensorsPremium payment
Through the payment provider you and the manager agree on, into your account. Unitify does not hold the money and is not a payment institution. A new bank or payment provider is connected on request, most in one to two days.
Payment rails and bank feedsData
Kazakhstan and Uzbekistan run on local servers in the country, the EU on servers in Düsseldorf, Germany, and other markets are agreed per deployment. On request the data can be stored in your country or on your own servers, priced per project.
Security and dataBuildings
We connect the buildings, train managers and board chairs, and support residents. A building goes live in one to two days once we have its list of apartments, and residents install the app from a QR code.
Where does the law put insurance on the building?
Three verified examples. Where the duty sits with the building or with its manager, the person who handles it every day is the manager.
Croatia
Insuring the common parts against fire, storm, lightning and escape of water, and against third-party liability, is a statutory duty of the community, discharged through the manager.
Kenya
unless by unanimous resolution all the proprietors otherwise resolve, insure and keep insured buildings and other improvements on the parcel against fire
Serbia (the manager)
A professional manager's licence requires professional indemnity insurance with an annual sum insured of at least EUR 10,000 in dinar equivalent, filed with the Chamber every year.
Who is behind Unitify, and what has it run?
Unitify's founder previously ran a residential management company serving 20,000 residents, then built a platform that reached 10,000 management companies and 5M+ apartments, then exited.
At Ande Tower in Batumi (about 500 apartments), collections rose from 40% to 80% of monthly charges over six months, and requests are handled three times faster. At Avant Park in Baku (1,000 apartments), the share of collected monthly payments made through the resident app grew from 19% in June 2026 to 74% in August 2026.
A developer in Nairobi sent spreadsheets with layouts and floor plans, and Unitify's AI built the building in the system, 15 entrances, 138 floors in total and 510 apartments, in seconds.
An insurer can use the same channel: the manager already reaches every apartment and every basement.
These are the figures of building managers, not of an insurer. A pilot reports yours.
What does a pilot with an insurer look like?
We start on live buildings you already insure, or want to, without exclusivity. Over a pilot of a few months we report the numbers you choose: residents who opened your offer, inspections done on schedule and the issues they found, leak reports with photos and the time from report to first action, and the share of premiums paid in the app. You count the policies and claims on your side and decide on the next step from your own data.
Talk to the founder
A 30-minute call with Ilia Sotonin about the buildings you insure.
Related pages
- Are you a bank? The same building service for banking apps
- Are you a telecom operator? The same building service for operator apps
- Are you a water, heating, gas or electricity supplier? The same building service for utilities
- Smart building
- Meters and sensors
- Open API and webhooks
- Payment rails and bank feeds
- Messaging channels
- Requests
- Equipment register
- Resident app
- Apartment acceptance for developers
- Handling repair requests
- A service schedule and log
- Keeping the building's documents
- Sending notices to residents
- Security and data
- About Unitify and its founder
Frequently asked questions
What does an insurer get from Unitify?
Your own offer in front of residents where they deal with their building, claim files that arrive with their evidence, inspections and equipment records of the building, with consent, and a reminder before a building's policy renews. We measure each in a pilot on your data.
Does Unitify sell insurance?
No. Unitify is software for running residential buildings. Unitify is not an insurer or an insurance intermediary, does not advise on policies and is not paid per policy. Any offer shown in it is the insurer's own product, sold and serviced by the insurer under its own licence.
Who pays the premium, and to whom?
The resident or the building pays the insurer, through the payment provider the insurer and the manager agree on. Unitify does not hold the money and is not a payment institution.
Can the premium be a line in the monthly bill?
Yes, where the insurer and the building's manager agree and the local bank or payment provider splits the payment, so the premium lands on the insurer's account. It depends on the market and the partner banks. The insurer's premium appears as a line in the building's monthly bill, and the resident pays it together with the rest, without a separate click. The policy stays the insurer's own product under its own licence.
What does a claim file carry?
The request with its time, source, photos and the history of every change with who made it, and the inspection act in PDF with photos and signatures. The resident or the manager can send it to the insurer in one click, with their consent.
Will the building manager be reminded when the policy renews?
Yes. The policy of the common property is kept in the building's documents, and the manager is reminded before it expires.
Can you connect leak sensors?
Yes, per project, where the sensor or its gateway exposes an interface. Readings reach the record of the equipment they belong to, and a sensor event can open an emergency request and send a notice to the residents on the floors below. More on the meters and sensors page.
Does the AI concierge answer questions about cover?
No. It answers residents about their building and helps them report a leak, and it does not create a request without their consent. Questions about what a policy covers go to the insurer.
Do you score residents or apartments?
No. Building-level data is shared under an agreement; a resident's personal data only with their consent and under local law.
Does Unitify have its own resident app?
Yes. Unitify has its own resident app, and managers and residents use it today. An insurer with its own app can also embed the building's features there, but for most insurers the strong option is their offer inside the Unitify app and workspace.
Where is the data stored?
Kazakhstan and Uzbekistan run on local servers in the country, the EU on servers in Düsseldorf, Germany, and other markets are agreed per deployment. Your country or your own servers are available on request. More on the security page.
Is this exclusive?
No. A pilot starts on live buildings without exclusivity.
What does it cost?
Plans for building managers are on the pricing page. Integration formats are priced after a short brief.