Where your building’s data is stored, and what you can ask us for
Unitify handles operational, financial and resident-level data across buildings, and treats security as a core system requirement, not an add-on.
Management companies, associations and developers ask the same question before they sign: in which country does the data of our buildings and residents live, and who can see it. This page answers it in one place.
Short answer
Data location depends on the market: Kazakhstan and Uzbekistan run on local servers inside the country, the EU on servers in Düsseldorf, Germany, and other markets are agreed per deployment. Data can also be stored in your own country or region on request; we set this up for your project.
Where the data is stored
Kazakhstan and Uzbekistan
On local servers inside the country.
European Union
On servers in Düsseldorf, Germany.
Other markets
The location is agreed per deployment. Unitify supports region-specific deployments and configurable data storage to meet local regulatory requirements.
Your own country or region
On request, your data can be stored in your own country or region. We set this up for your project.
Your own servers
Deployment on your own servers is available — price on request.
Residents’ devices
No local data storage on user devices.
How the data is hosted and protected
Cloud infrastructure
Unitify operates on secure cloud infrastructure; local servers where the market requires it.
Separated by organisation
Each client’s data is separated by organisation, and access is checked on every request.
Encrypted traffic
Traffic is encrypted (HTTPS).
Local residency laws
We take into account local data residency laws and adapt deployments accordingly.
Monitoring
Continuous monitoring and infrastructure updates.
Who sees resident data
Role-based access
Role-based access for property managers, residents, technicians and administrators.
Building and unit level
Fine-grained permissions at the building and unit level.
Personal data by permission
Access to personal data is strictly permission-based.
A log of key actions
Key actions are logged for accountability and audit purposes.
Personal data and your rights
GDPR-aligned practices
We follow established data protection standards, including GDPR-aligned practices and regional data protection requirements.
No sharing without a basis
Data is not shared with third parties without a valid legal or operational basis.
Your rights
Users retain the right to request access, correction or deletion of their data.
Only what is needed
Data processing is limited to what is necessary for platform functionality.
Backups and recovery
Automated backups
Regular automated backups of critical data, secure storage of the copies and the ability to restore data in case of failure or data loss.
When something breaks
Defined response processes for system disruptions, infrastructure redundancy where applicable and regular internal reviews of recovery readiness.
Documents
Privacy policy
How Unitify collects, uses and protects the personal data of website visitors and platform customers, and what rights you have over it.
Open the privacy policyConsent to personal data processing
The consent forms covering personal data collected by Unitify through the website, its subdomains and the platform.
Open the consent formsSecurity and data protection
The longer overview of how Unitify approaches security and data protection.
Read the article
What this page does not say
- Still evolving. Unitify is an evolving platform, and we keep strengthening our security practices as the product and client base grow.
- Export and exit. Charges, invoices and payments can be exported to Excel. A full return of your data on exit is agreed in writing, together with the processing terms for your market and the hosting arrangement for a deployment in your own country. Write to us with your requirement.
Security and data: questions
Where is my data stored?
In Kazakhstan and Uzbekistan, on local servers inside the country. For the EU, on servers in Düsseldorf, Germany. For other markets the location is agreed per deployment. Data can also be stored in your own country or region on request; we set this up for your project.
Can Unitify run on our own servers?
Deployment on your own servers is available — price on request.
Who inside the management company can see resident data?
Access is role-based for property managers, residents, technicians and administrators, with fine-grained permissions at the building and unit level. Access to personal data is strictly permission-based, and key actions are logged for accountability and audit purposes.
Can residents ask for their data to be changed or deleted?
Yes. Users retain the right to request access, correction or deletion of their data.
Is my data backed up?
Yes. Unitify maintains automated backups of critical data, stores the copies securely and can restore data in case of failure or data loss.
Which hosting provider do you use?
Unitify operates on secure cloud infrastructure, with local servers where the market requires it. We state where the data sits in each market rather than a provider’s name; if your tender or regulator needs more detail, write to us.
Can I get my data out if I leave?
Charges, invoices and payments can be exported to Excel. A full return of your data on exit is agreed in writing.
Related
Questions about your own setup?
Start free with one building — no card, no call. Or book a walkthrough and tell us which systems you run.