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Product updates and how AI changes building operations, from the team building it.

Product News

Coming Soon: AI Concierge for Resident Communication

Unitify is opening a closed pilot for the AI Concierge: a resident-facing chat and voice assistant that works inside Unitify, keeps the context of a building, and turns conversations into requests.

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Property Management Core

Why Small Property Management Teams Need Automation Most

Small property management teams have the greatest need for automation and the least time to implement it. A practical way out: automate one routine at a time instead of waiting for a quiet period.

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Product News

Property Billing Without Spreadsheet Chaos

Easybilly bills per invoice at $0.25, no subscription or per-apartment fee. How it replaces spreadsheet billing for property managers and HOAs.

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Property Management Core

Better Planning, Better Maintenance

Why maintenance planning, not just technical skill, is what separates chaotic property operations from ones that scale, and how better scheduling improves outcomes.

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Product News

What’s New in Unitify: Smarter Tools for Property Managers

A roundup of six months of Unitify product updates, from Easy Billing and AI-assisted tickets to a new technician app, aimed at making property management quieter and less manual.

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Market Insights

The Building Where Nobody’s Home: Managing Properties Owned by Absentee Investors

Why traditional property management breaks down for buildings full of absentee investor-owners, and the five infrastructure changes that fix it.

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Guides

How to implement digital management in a residential complex?

A practical guide to moving a residential complex’s operations into a digital management system, from back-office processes to the resident app.

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Product News

Azerbaijan: first 1,000 units — and first $1,000 payments in 24 hours

Unitify launches in Azerbaijan at Avant Park, onboarding 1,000 units and processing the first $1,000 in resident payments within 24 hours.

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Product News

Property Management Company Out Of The Box

The story of Unitify’s origin inside real property management operations, and how the platform packages a ready-to-run management company.

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Market Insights

Unitify Goes on the Road in Georgia: May 28–31

Unitify’s May 2026 Tbilisi and Batumi road tour, and why the team sees Georgia’s mature digital infrastructure as a launchpad for the wider Caucasus region.

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Product News

Unlocking Infinite Use Cases with MiniApps

Introduces Unitify’s MiniApps architecture, small modules for bookings, access, smart devices and more, that let the platform expand without a full product redesign.

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Market Insights

AI for Chief Engineers — and Why Digital Building Compliance Is Becoming Mandatory

Vienna’s Bauwerksbuch law (Bauordnung Section 128a) makes digital building records mandatory by 2027. How Unitify’s AI Engineer turns equipment documentation into scheduled maintenance.

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Product News

How to create a 500-unit residential complex in seconds

How Unitify’s new building-creation flow lets managers set up a 500-unit residential complex in seconds instead of manually configuring every unit.

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Product News

From Chessboard to Cockpit: One Screen to Run the Entire Building

Unitify’s redesigned building chessboard turns a static occupancy view into one operational screen for tickets, balances, and resident context.

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Guides

A Practical Guide to Running Buildings at Scale by the Founder of Unitify

Unitify founder Ilia Sotonin’s book on running buildings at scale: frameworks drawn from managing 20,000+ units, written to be shared with other property managers.

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Market Insights

Plaid Moment to Real Estate: Open APIs Set to Unlock AI Agents for 75 Million Residents

Ilia Sotonin on why residential real estate needs its own Plaid moment: a standardized, resident-consented API layer so AI agents can read unit-level data.

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Market Insights

How Ande Group Is Setting a New Standard for Residential Projects with Unitify

A conversation with Ande Group’s General Director on building a service-driven, digital-first management model for Ande Tower in Batumi, Georgia.

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Market Insights

What MIPIM 2026 Revealed About AI in Real Estate

Takeaways from MIPIM 2026 on why AI in real estate depends on unifying fragmented building data before it can deliver real value to owners and residents.

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Market Insights

How Unitify Is Transforming Local Housing

How Unitify’s AI-driven platform lowers the scale threshold for profitable property management and builds resident trust through transparency.

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Market Insights

What Will the Housing of Tomorrow Look Like?

A short preview of Unitify’s MIPIM 2026 Cannes appearance and its view that tomorrow’s housing will be defined by how it operates, not just how it’s built.

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Market Insights

Sales Don’t End at Handover — Key Takeaways from MOVE Summit in Tashkent

Takeaways from Unitify’s participation at MOVE Summit in Tashkent, on why developer sales success depends on the post-handover operations experience.

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Market Insights

The Future of Resident Relationships: Why Modular Platforms Win

Argues that fixed, feature-based building software is giving way to modular platforms where services plug in like apps, reshaping resident experience and PM economics.

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Property Management Core

Internal Efficiency as a Driver of Calm and Resident Satisfaction

Why streamlined internal workflows, unified data, and automation inside a management company translate directly into calmer, more satisfied residents.

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Product News

Security and Peace of Mind: Digital Access & Video Features

Why digital access control and video features matter to residents as an emotional sense of safety, not just as technology, and how Unitify delivers it.

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Property Management Core

Financial Transparency Residents Value: Billing and One-Click Payments

Why unclear invoices and confusing charges erode resident trust, and how transparent billing with one-click payments builds it back.

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Property Management Core

Beyond Maintenance: How Additional Services Boost Engagement

How offering additional services beyond core maintenance builds resident trust, loyalty, and new revenue streams for management companies.

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Property Management Core

Proactive Communication: How Push Notifications Reduce Complaints

How proactive push notifications about outages, repairs, and building events reduce resident complaints and build trust.

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Property Management Core

Smart Request Handling: Turning Maintenance Issues Into Loyalty Moments

How Unitify’s smart request handling turns maintenance issues into trust-building moments through clear routing, communication, and visibility for residents.

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Property Management Core

From Chaos to Clarity: Why Centralized Information Strengthens Resident Relationships

How centralizing information across a property management company’s internal systems improves both team efficiency and resident-facing communication.

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Property Management Core

The Key Capital of Property Management: Trust and Communication

Unitify’s founder explains why trust, built through transparent communication, is the real capital of a management company, and how that belief shaped the product.

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Guides

Security & Data Protection

An overview of Unitify’s approach to security and data protection across operational, financial, and resident-level data.

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Market Insights

How Unitify Began: From Night Calls to Digital Infrastructure

The founder’s origin story: from managing his first residential building with a phone under his pillow to building Unitify’s digital infrastructure for residential life.

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