Every one of these becomes a ticket, gets solved and stays on record. One platform for property management.
Unitify is an operating system for residential buildings: one platform that runs requests, billing, resident communication, access control and building hardware, with AI tools on top.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
97106/11/2026 14:03OpenLāčplēša iela 36 Riga1The light bulb in entrance 1 needs to be replaced.Electrical (Entranceway)Ilgiz SharipovJanis KalninsEdgars Vitols
89005/28/2026 08:50Open PayableLāčplēša iela 36 Riga1 sec. 1, fl. 1Paid service ordered: the kitchen tap is dripping.Commercial services (Apartment)Alyona KrastinaAnton SeleznovsAndris Liepa
77904/30/2026 10:55In progressLāčplēša iela 36 Riga2 sec. 1, fl. 1The lift stops between the third and fourth floor.Elevator (Entranceway)Aleksejs MarkovsIlja Sotonins
76204/24/2026 20:49In progressLāčplēša iela 36 Riga10 sec. 1, fl. 2Heating in the apartment has been barely warm since Monday.Heating (Apartment)Anna BerzinaMartins BerzinsAndris Liepa
75804/23/2026 18:13OpenLāčplēša iela 36 Riga3 sec. 1, fl. 1There is a leak under the bathroom sink.Water (Apartment)Mihails KonovalovsIlja Sotonins
74904/21/2026 09:26CompletedLāčplēša iela 36 Riga1The intercom does not open the door from the handset.Intercom (Entranceway)Paul LefrankKim LawsonEdgars Vitols
74404/19/2026 12:40DeferredLāčplēša iela 36 Riga7 sec. 2, fl. 3The stairwell window will not close.Electrical (Entranceway)Marta OzolaJanis KalninsAndris Liepa
Create ticketImport list from fileExport to Excel
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
9:41
Flat 1
Riga, Lāčplēša iela 36
Submit meter readingsFrom June 20 to 25
Possible electricity disruptionThu, Jun 4 12:46
Tomorrow specialists will perform repair work. Please avoid using the lifts during this time.
€112.70Pay your invoice for June 2026
Ticket is acceptedKeep track of the work status
CamerasPassMetersIntercom
HomePaymentsMetersTicketsMarket
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
AI Concierge
Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
Resident: The technician, Alex, just left — everything works.
AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Ticket openedTechnician assignedResolved52 min
Who runs their buildings on Unitify
Property managers
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a branded management company out of the box, white label included.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
80%80%
on-time collection, up from 40% in 6 months
3x3x
faster request handling
+❤️+❤️
resident loyalty
Avant Park: residents were paying on day one
The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.
1,0001,000
apartments connected
300300
app downloads in the first 24 hours
$1,000+$1,000+
paid through the app in the first 24 hours
74%74%
of payments via the app by month three, up from 19%
Avant Park · Baku, Azerbaijan
The difference is the routine
Without Unitify
With Unitify
Requests live in phone calls and chats
Every request becomes a tracked ticket
Debt collection by hand, late payments
Auto reminders and online payments, 27% more on-time payments
Intercom, cameras and meters in separate systems
One platform controls the whole building
Reports take days in Excel
AI builds a report from raw data in minutes
Residents call to ask what’s happening
Residents see the status in the app
Buying starts with a sales call and a contract
Start free today, talk to sales when you’re ready
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform that 4,000 management companies use to serve more than a million residents. Unitify is that platform, rebuilt for the global market.
20122012
in property management since
4,0004,000
management companies
1M+1M+
residents
Watch it work before you book a call
Ten minutes with our founder on how requests, money and resident communication stop living in five different places. No form, no calendar, no sales call.
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
AI features have their own usage limit. It is set high enough that most companies never reach it. Past that point usage is billed per token, and we tell you before you get close.