Software for upravitelji in Croatia
The Law on the Management and Maintenance of Buildings has applied since 1 January 2025, and since 2025 a Croatian apartment building is a legal person in its own right — the community of co-owners. Unitify gives Croatian upravitelji (managers) one place to run the separate building account, payment control and owner reporting.
No credit card required
Results across buildings running on Unitify
- 27%more on-time payments
- 34%faster request resolution
- 70%of payments made online
- 10,000+requests handled monthly
Across buildings running on Unitify
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform for property management.
One platform built for the Zakon o upravljanju i održavanju zgrada and the upravitelj (manager) it makes responsible for the building's separate account, its 24/7 emergency channel and its filings into two state registers.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping new residential complexes
Access control, video intercoms and dispatching for developers building new residential complexes in Zagreb and beyond.

Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room and pay in the app.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map, sessions booked and paid in the app.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, 1C file exchange, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
Works with what you already use
Croatian building charges run on the payment methods residents already use for recurring bills. Card payments run through Unitify's integrated Stripe acquiring.
Close the month in minutes
Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.
- Pričuva (incl. management)
- €56.70
- Heating
- €7.53
- Water and sewerage
- €24.93
- Electricity, common areas
- €4.20
- Waste collection
- €2.87
- Lift
- €4.87
- Intercom
- €2.10
- Pričuva (incl. management)
- €100.80
- Heating
- €13.39
- Water and sewerage
- €44.33
- Electricity, common areas
- €7.47
- Waste collection
- €5.10
- Lift
- €8.65
- Intercom
- €2.10
- Pričuva (incl. management)
- €85.05
- Heating
- €11.30
- Water and sewerage
- €37.40
- Electricity, common areas
- €6.30
- Waste collection
- €4.30
- Lift
- €7.30
- Intercom
- €2.10
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square metre, per apartment, per resident or a flat amount.
- Residents get a PDF with a QR code, or pay in one tap in the app.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Ivan, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who runs their buildings on Unitify
Property managers
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a branded management company out of the box, white label included.
Buildings that run on Unitify
The difference is the routine

Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012in property management since
- 10,000management companies
- 5M+apartments
Pricing that scales with your buildings
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
Free
$0/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
$0.5/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
$1.5/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions a building manager in Croatia asks
What changed on 1 January 2025?
Croatia rewrote the rules for apartment buildings: the Law on the Management and Maintenance of Buildings has applied since 1 January 2025. Since 2025 a Croatian apartment building is a legal person in its own right — the community of co-owners — with its own name, its own address and its own tax number, able to contract, to sue and to be sued.
Do I need a licence to manage a building in Croatia?
Any legal or natural person registered for the activity of real-estate management may be a building manager in Croatia. The law sets no licence, no examination and no qualification level.
What's the emergency-repair SLA?
Croatian law requires the manager to make emergency repairs possible every day of the year, around the clock, and to secure an emergency repair within three hours of it being reported.
Is the building's money protected if the manager goes bankrupt?
The manager must open and keep a separate account for each building and run each community's business apart from its own accounts — and if the manager goes bankrupt or is enforced against, the building's money is out of reach.
What happens if an owner doesn't pay?
In Croatia a management invoice is itself an enforcement instrument. The manager does not need a judgment first: it files on the invoice, and the debtor receives a payment order with an eight-day deadline. Croatian law charges default interest on late payment automatically: the European Central Bank reference rate plus three percentage points where a consumer is involved, reset every six months.
What are the two state registers, and who files into them?
Croatia now runs two national public registers for apartment buildings, both kept by the State Geodetic Administration and both filed electronically: a Register of Communities of Co-owners and a Register of Building Managers. The manager files into both: the community within 90 days of taking over the building and changes within 15 days, its own register entry within 90 days and changes within 8 days.
Is there a deadline to re-paper the building's agreements?
Every Croatian building has two years from 1 January 2025 to conclude a new inter-owner agreement and a new management contract, and the old ones cease to apply at the end of that period.
From the blog
Ready to cut the routine?
Starting costs nothing
Free is a real plan
No limit on users or buildings on the free plan.
We handle the migration
Moving from another product? We transfer your data and set up the integrations you need.
No sales call required
Sign up, add your first building and see it work. Book a demo when you have questions.



