HOA, condo and co-op association management software

It depends on the state. Florida separates condominiums (ch. 718), cooperatives (ch. 719) and homeowners' associations (ch. 720); Texas separates condominiums (ch. 82) from property owners' associations (ch. 209); California puts all four forms — condominium, planned development, stock cooperative and community apartment project — under one term, "common interest development." A co-op is the most different of the three: the corporation holds legal title and the resident holds shares and a proprietary lease, not real property in the unit. If you rent out apartments to tenants, this is not for you: Unitify is built for owner-occupied buildings run by an association or its management company.

It depends on the state — this is four different regimes, not one. Florida condominium law spells out what an online voting system must do: authenticate the owner, protect the vote in transit, send a receipt, and permanently separate identity from ballot in board elections; Florida HOAs follow a similar rule with fewer requirements. Texas counts an electronic ballot — by email, fax or a posting on a website — as an owner present for quorum on the items on that ballot, provided the owner's identity can be confirmed and a receipt is available. California allows an electronic secret ballot, run through an independent inspector of elections, since 1 January 2025 — but never for a vote on regular or special assessments. After the declarant period ends, Arizona associations must offer in-person and absentee voting and may additionally accept ballots delivered by email or fax — Arizona does not name an internet-based voting system.

In Florida, yes — the statute lets an association deliver the assessment invoice and the account statement by email to the address in its official records (§ 718.121(4)). Moving an owner from paper to email takes 30 days' mailed notice of the change and the owner's own acknowledgment, which can itself be given electronically.

In Florida, a condominium or cooperative building of three habitable stories or more needs a milestone structural inspection by the year it turns 30 (earlier only if the local building department requires it), and every ten years after that (§ 553.899). A residential condominium building of three habitable stories or higher also needs a structural integrity reserve study at least every ten years (§ 718.112(2)(g)). Each step carries its own clock: 14 days to tell owners an inspection is required, 45 days to put the inspector's summary and the reserve study in every owner's hands. For budgets adopted on or after 31 December 2024, owners can no longer vote to waive or reduce reserves for the items the study covers.

By card or by ACH bank debit, through Unitify's Stripe integration, which fully supports US businesses. ACH settles in up to four business days and is not a guaranteed payment method, so Unitify tracks a payment through submission, settlement and return rather than marking it paid on click.

In Florida, yes, once the association is over a certain size: both the individual community association manager and the management firm hold a license from the Department of Business and Professional Regulation once the association has more than 10 units or a budget over $100,000 (§§ 468.431–468.432). The licensed activity is defined by statute as a specific list of tasks — controlling association funds, preparing budgets, calculating amounts due and quorum thresholds, and preparing certificates of assessment and estoppel certificates. Licensing works differently in every state; this page covers Florida, which is the one we have verified against the statute.

Yes — records stay with the association, not with whichever company happens to be managing it that year. If you switch management companies, the building's equipment history, billing records and resident records move with you instead of staying locked in the outgoing manager's system.

A violation notice or an architectural request comes in as a request in the CRM: a ticket against the unit, with a status, an assignee and a history, instead of a thread in a shared inbox. Homeowners can file requests in the app and follow their status. For the board packet, the report builder (AI reports, on Pro) turns the data you load into a summary you can attach. The voting rules, notice periods and what a violation process requires stay a matter of your state’s law and your governing documents.