Software for Hausverwaltungen in Germany

It is the administration appointed by a Wohnungseigentümergemeinschaft (owners' association, WEG) to run the building day to day: collecting Hausgeld (owners' advance contribution), paying shared bills, keeping the maintenance reserve, preparing the annual Hausgeldabrechnung (statement of the year's contributions and costs) and organizing the Eigentümerversammlung (owners' meeting).

Yes, under the law of 10 October 2024 (BGBl. 2024 I No. 306), in force since 17 October 2024: owners can resolve by at least a three-quarters majority of the votes cast to hold assemblies without physical presence for at most three years (Section 23(1a) WEG), provided the virtual assembly is comparable to an in-person one in participation and exercise of rights. If the resolution is passed before 1 January 2028, at least one in-person assembly per year is still required through the end of 2028, unless the owners unanimously waive it (Section 48(6) WEG). A simple-majority option to allow electronic participation in an in-person assembly already existed and is unchanged.

Inside a WEG, cost allocation follows Section 16(2) WEG: each owner bears the community’s costs in proportion to their Miteigentumsanteile (co-ownership shares), unless an agreement (typically the Teilungserklärung, the declaration of division) or a resolution under Section 16(2) sentence 2 WEG sets a different key. The Betriebskostenverordnung (service charges ordinance), by contrast, only lists what a landlord may pass through to tenants — the catalog in Section 2 BetrKV covers items such as property tax, water and drainage, heating and hot water, elevator, cleaning, insurance and caretaker (Hauswart) — and it expressly excludes management and maintenance costs (Section 1(2) BetrKV); managers use that catalog only where a unit is let.

Only where remote-readable meters are installed. Since 1 January 2022, the Heizkostenverordnung requires monthly consumption information to residents in that case, on top of the annual statement.

Sondereigentum is the individually owned unit, the parts an owner can renovate or sell on their own. Gemeinschaftseigentum is everything shared by the WEG: structure, roof, facade, stairwells, and the building’s technical systems, decided on collectively.

Usually yes. If the panel, controller, camera or meter exposes an integration interface (an API, SIP, ONVIF or a Modbus or M-Bus gateway), we connect it to the resident app under the project. Barriers with plate recognition, lift access and in-apartment smart home are handled the same way, as project work. Hardware with no interface cannot be connected, and we check the exact model before you commit.