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Unitify
Unitify platform: every request becomes a tracked ticket with status, address and assignee
Unitify resident app: bills, requests and door keys on the phone

One platform for Hausverwaltung in Austria

Betriebskosten collection and the building documentation a Vienna Bauwerksbuch needs, alongside access control, smart meters and a resident app, in one system built for how a Hausverwaltung actually runs a building.

No credit card required

CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
Unitify

No more routine

Every one of these becomes a ticket, gets solved and stays on record. One platform for property management.

Under the Wohnungseigentumsgesetz 2002 (WEG 2002), owners of a building form an Eigentümergemeinschaft, and a Hausverwaltung (Verwalter) is appointed to run day to day operations on the community’s behalf: collecting Betriebskosten, maintaining the building, and organizing the Eigentümerversammlung.

Results across buildings running on Unitify

  • 27%
    more on-time payments
  • 34%
    faster request resolution
  • 70%
    of payments made online
  • 10,000+
    requests handled monthly

Across buildings running on Unitify

One platform, three layers

  1. Operations

    CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.

  2. Building

    Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.

  3. Intelligence

    AI answers calls, files tickets and writes reports. Nothing happens without your approval.

Built for the people who run buildings

Everything a building needs

Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.

  • Booking

    Residents book the gym, sauna or meeting room and pay in the app.

  • Digital passes

    Guest and courier passes, doors open from the phone.

  • Meter telemetry

    Readings arrive automatically, nobody knocks on doors.

  • Digital intercom

    Intercom calls go straight to the resident’s phone.

  • EV charging

    Stations on the map, sessions booked and paid in the app.

  • Building management

    Ventilation, heating, power and lifts under remote control.

  • AI Reports

    Upload raw files, get a clean report. Excel, 1C, even WhatsApp exports.

  • Video surveillance

    Live cameras, archives and plate recognition at the gate.

  • Developer showcase

    Sell your next building to people who already live in one of yours.

  • Marketplace

    Paid services from the management company and its partners.

  • Telegram bot

    Requests and payments for residents who won’t install another app.

  • Open API

    Connect your billing, ERP, chatbots or devices.

Easybilly

Close the month in minutes

Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.

EasybillyPaid
Apartment 12June 2026
Lāčplēša iela 36, Riga
Management fee
€40.50
Heating
€5.40
Water and sewerage
€19.08
Electricity, common areas
€3.24
Waste collection
€2.13
Lift
€3.78
Intercom
€1.50
Total due€75.63
EasybillyPaid
Apartment 44June 2026
Lāčplēša iela 36, Riga
Management fee
€72.00
Heating
€9.60
Water and sewerage
€33.90
Electricity, common areas
€5.76
Waste collection
€3.79
Lift
€6.72
Intercom
€1.50
Total due€133.27
EasybillyPaid
Apartment 77June 2026
Lāčplēša iela 36, Riga
Management fee
€60.75
0.75 €/m² × 81 m²
Heating
€8.10
Water and sewerage
€28.62
Electricity, common areas
€4.86
Waste collection
€3.20
Lift
€5.67
Intercom
€1.50
Total due€112.70
  • Import apartments, owners and opening balances from Excel or your old system.
  • Charge per square metre, per apartment, per resident or a flat amount.
  • Residents get a PDF with a QR code, or pay in one tap in the app.
Learn more about Easybilly
AI Concierge

Meet your 24/7 dispatcher

AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.

AI Concierge
  1. Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
  2. AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
  3. Resident: Alexander just left, the hot water is back. Thanks for the quick help!
  4. AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Ticket openedTechnician assignedResolved52 min

Who runs their buildings on Unitify

  • Property managers

    Calls, spreadsheets and debtors eat your margin.

    Cut operating costs and collect payments on time.

  • Owners’ associations

    Volunteers drown in admin work.

    Run your building transparently, without an office.

  • Starting an association

    You are forming one from scratch, with no system and no budget.

    Set up payments, vetted contractors and a resident chat on the free plan.

  • Developers

    Handover chaos ruins the brand you built.

    Launch a branded management company out of the box, white label included.

Ande Tower runs digital-first

A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.

  • 80%
    on-time collection, up from 40% in 6 months
  • 3x
    faster request handling
  • +❤️
    resident loyalty
Ande Tower, a premium residential complex, at dusk (illustrative render)

The difference is the routine

Requests live in phone calls and chats
Every request becomes a tracked ticket
Debt collection by hand, late payments
Auto reminders and online payments, 27% better collection
Intercom, cameras and meters in separate systems
One platform controls the whole building
Reports take days in Excel
AI builds a report from raw data in minutes
Residents call to ask what’s happening
Residents see the status in the app
Buying starts with a sales call and a contract
Start free today, talk to sales when you’re ready
Ilia Sotonin, founder of Unitify

Built by a property manager

In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform that 4,000 management companies use to serve more than a million residents. Unitify is that platform, rebuilt for the global market.

  • 2012
    in property management since
  • 4,000
    management companies
  • 1M+
    residents

Works with what you already use

Betriebskosten collection runs on the payment method Austrian owners already use for recurring bills.

  • SEPA-Lastschrift
  • SEPA-Überweisung
Pricing

Pricing that scales with your buildings

Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.

  • Free

    $0/ apartment / month
    • Core features.
    • One news post for residents per month.
    • No AI features.
    Start free

    A plan, not a trial. No card, no expiry.

  • Base

    Most popular
    $0.5/ apartment / month
    • Full features.
    • Unlimited news posts for residents.
    • AI request classifier.
    • Digital passes.
    • Booking for shared spaces.
    Try for free

    30 days, no credit card required

  • Pro

    $1.5/ apartment / month
    • Everything in Base.
    • AI concierge.
    • AI reports.
    • Billing and invoicing included.
    • API access.
    • Smart building integrations.

    AI features have their own usage limit. It is set high enough that most companies never reach it. Past that point usage is billed per token, and we tell you before you get close.

    Try for free

    30 days, no credit card required

Ready to cut the routine?

Starting costs nothing

  • Free is a real plan

    Unlimited users and properties at $0. For most associations and small companies the free plan covers the daily work.

  • We handle the migration

    Moving from another product? We transfer your data and set up the integrations you need.

  • No sales call required

    Sign up, add your first building and see it work. Book a demo when you have questions.

Questions Hausverwaltungen ask

Was ist ein Bauwerksbuch?

An ongoing electronic record of a building’s structural condition and maintenance history, required under Vienna building law so the city and the owners have a current picture of the building’s state rather than reconstructing it from paper files when something needs checking.

Ist eine virtuelle Eigentümerversammlung zulässig?

Under WEG 2002, an Eigentümergemeinschaft can pass resolutions in writing (Umlaufbeschluss) without a physical assembly if the required majority agrees in that form; whether a fully virtual assembly format is available follows the community’s own rules and the Verwalter’s process, not a single blanket provision comparable to Germany’s 2024 virtual-assembly rule.

Für welche Gebäude gilt die Bauwerksbuch-Pflicht?

New buildings, additions and conversions within Vienna, before the completion notice is filed, under Section 128a Bauordnung für Wien. The law exempts Kleingartenhäuser, Kleingartenwohnhäuser and buildings with a built-up area of 50 square meters or less. It is a Vienna city rule, not automatically applicable in other Austrian states.

Bis wann muss ein Bauwerksbuch für Altbauten in Wien erstellt werden?

Buildings from before 1 January 1919 by 31 December 2027, and buildings from 1 January 1919 to 1 January 1945 by 31 December 2030, registered electronically in the city’s Bauwerksbuch database.

Was ist eine Eigentümergemeinschaft nach dem WEG 2002?

The community formed automatically among the owners of a building once more than one unit exists, which decides on shared matters and appoints a Hausverwaltung to run day to day operations on its behalf.

Ready to make your next project smarter?

Unitify connects every building system into one platform and one resident app, for new developments and existing buildings alike.