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Unitify

Software for Hausverwaltungen in Austria

One platform for Hausverwaltung (property management) — resident app, requests and the documentation a Vienna Bauwerksbuch (building logbook) needs, alongside access control. Your accounting stays in your software.

No credit card required

Results from live deployments: Ande Tower and Avant Park

  • 300
    app downloads in the first 24 hours (Avant Park)
  • 3x
    faster request handling at Ande Tower
  • 1,000
    apartments connected at Avant Park
  • ~500
    apartments at Ande Tower (Batumi)

Live deployments: Ande Tower (Batumi), Avant Park (Baku)

Built around Vienna's building code, verified against the primary source

CRM
Resident App
Technician App
Voting
AI
Access
Video
Meters
Booking
Marketplace
Unitify

No more routine

Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.

One platform built for how a property manager (Hausverwaltung) actually runs a building in Austria.

One platform, three layers

  1. Operations

    CRM and apps for residents and technicians. Requests become tickets, notices arrive with read receipts.

  2. Building

    Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.

  3. Intelligence

    AI answers calls, files tickets and writes reports. Nothing happens without your approval.

Built for the people who run buildings

  • Platform

    Your command center for requests, resident communication, meter readings and analytics.

  • Resident App

    Notices, requests, meter readings and votes right in the resident app.

  • Technician App

    Today’s jobs, routes, photos and checklists, right in the field.

  • AI Tools

    A concierge that answers calls and reports that write themselves.

  • Meter readings

    Owners submit their own meter readings in the app, within the reading period — no slip of paper in the mailbox.

  • Also equipping buildings with smart systems

    Access control, video intercoms and remote meter reading for new and existing buildings.

    Resident unlocking the building entrance with a smartphone at a glowing Unitify intercom panel

Everything a building needs

Modules connect to the same platform and the same resident app. Start with requests and notices, add the rest when you need it.

  • Booking

    Residents book the gym, sauna or meeting room and pay in the app.

  • Digital passes

    Guest and courier passes, doors open from the phone.

  • Meter telemetry

    Readings arrive automatically, nobody knocks on doors.

  • Digital intercom

    Intercom calls go straight to the resident’s phone.

  • EV charging

    Stations on the map, sessions booked and paid in the app.

  • Building management

    Ventilation, heating, power and lifts under remote control.

  • AI Reports

    Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.

  • Video surveillance

    Live cameras, archives and plate recognition at the gate.

  • Developer showcase

    Sell your next building to people who already live in one of yours.

  • Marketplace

    Paid services from the management company and its partners.

  • Open API

    Connect your billing, ERP, chatbots or devices.

Works with what you already use

Through an open API you connect Unitify to banks, accounting systems, building technology and chatbots.

Integrated

Integrations Unitify built itself — payment providers in our other markets and building technology; the device or service talks to Unitify directly.

  • Stripe
  • Bank of Georgia
  • Payme
  • Paynet
  • JCC
  • Flitt
  • Yigim
  • Halyk Bank
  • mydom
  • Hikvision

Paynet covers two separate companies — Paynet in Uzbekistan and PayNet in Kazakhstan. Halyk and ePayment.kz are the same integration.

Works alongside

Tools your building already uses for notifications and file exchange, not for processing payments.

  • Accounting software (file exchange)
  • Telegram
  • Smart devices
Resident app

Your accounting stays

Invoicing (Vorschreibung, the monthly charge notice), Hausgeld (owners' advance contribution) and the annual statement keep running in your management software. Unitify is the layer for owners on top: notices with read receipts, requests with status, meter readings and votes.

  • Owners submit their own meter readings in the app, within the reading period.
  • Requests become tickets with a status — the owner sees where things stand until it is closed.
  • Notices reach owners by app, email and building website, with read receipts.
More on the resident app
AI Concierge

Meet your 24/7 dispatcher

AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.

AI Concierge
  1. Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
  2. AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
  3. Resident: The technician, Thomas, just left — everything works.
  4. AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Ticket openedTechnician assignedResolved52 min

Who runs their buildings on Unitify

  • Management companies

    Calls, email chains and spreadsheets eat your margin.

    Cut your management costs and take daily load off your team.

  • Owners’ associations

    Volunteers drown in admin work.

    Run your building transparently, without an office.

  • Starting an association

    You are forming one from scratch, with no system and no budget.

    Set up resident communication, requests and voting, and work with vetted contractors. All on the free plan.

  • Developers

    Handover chaos ruins the brand you built.

    Launch a ready-to-run management company; your own branding is a paid white-label option.

Buildings that run on Unitify

Ande Tower runs digital-first

A premium residential complex in Georgia moved requests, access and resident communication to Unitify.

  • 80%
    on-time collection, up from 40% in 6 months
  • 3x
    faster request handling
  • +❤️
    resident loyalty
Ande Tower, a premium residential complex, at dusk (illustrative render)

Avant Park: 300 app downloads on day one

The developer's own management company in Baku connected 1,000 apartments to Unitify in the first months; residents use the app from day one.

  • 1,000
    apartments connected
  • 300
    app downloads in the first 24 hours
  • $1,000+
    paid through the app in the first 24 hours
74%
of collected payments made through the app in August 2026, up from 19% in June 2026
Avant Park · Baku, Azerbaijan

The difference is the routine

Requests live in phone calls and chats
Every request becomes a tracked ticket
Notices by posted sheet and mass email, nobody knows who read them
Notices in the app, by email and on the building website, with read receipts
Intercom, cameras and meters in separate systems
One platform controls the whole building
Reports take days in Excel
AI builds a report from raw data in minutes
Residents call to ask what’s happening
Residents see the status in the app
Buying starts with a sales call and a contract
Start free today, talk to sales when you’re ready
Ilia Sotonin, founder of Unitify

Built by a property manager

In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.

  • 2012
    running buildings since
  • 10,000
    management companies
  • 5M+
    apartments
Pricing

Pricing that scales with your buildings

Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: video and intercom €1 per apartment; a billing module for managers without their own accounting software €0.5 per invoice (free on Pro).

  • Free

    €0

    / apartment / month

    • Core features.
    • One news post for residents per month.
    • No AI features.

    A plan, not a trial. No card, no expiry.

  • Base

    Most popular
    €1

    / apartment / month

    • Full features.
    • Unlimited news posts for residents.
    • AI request classifier.
    • Digital passes.
    • Booking for shared spaces.

    30 days, no credit card required

  • Pro

    €3

    / apartment / month

    • Everything in Base.
    • AI concierge.
    • AI reports.
    • Billing and invoicing included.
    • API access.
    • Smart building integrations.

    AI features are billed per operation in AI credits on top of the plan price: 1 credit = €0.01, with 500 credits a month included. You set the spending limit, so there are no surprise invoices.

    30 days, no credit card required

See full pricing

Questions Austrian property managers (Hausverwaltungen) ask

What is a Bauwerksbuch (building logbook)?

An ongoing electronic record of a building’s structural condition and maintenance history, required under Vienna building law so the city and the owners have a current picture of the building’s state rather than reconstructing it from paper files when something needs checking.

Is a virtual owners’ assembly (Eigentümerversammlung) permitted?

Under the WEG 2002 (Austria's condominium act), an Eigentümergemeinschaft (owners' community) can pass resolutions in writing (Umlaufbeschluss) without a physical assembly if the required majority agrees in that form; whether a fully virtual assembly format is available follows the community’s own rules and the appointed manager’s (Verwalter) process, not a single blanket provision comparable to Germany’s 2024 virtual-assembly rule.

Which buildings are subject to the Bauwerksbuch requirement?

New buildings, additions and conversions within Vienna, before the completion notice is filed, under Section 128a(2) Bauordnung für Wien. Existing buildings fall under the duty in Section 128a(3), with staggered deadlines. The law exempts Kleingartenhäuser, Kleingartenwohnhäuser and buildings with a built-up area of 50 square meters or less. It is a Vienna city rule, not automatically applicable in other Austrian states.

By when must a Bauwerksbuch be created for older buildings in Vienna?

Buildings from before 1 January 1919 by 31 December 2027, and buildings from 1 January 1919 to 1 January 1945 by 31 December 2030, registered electronically in the city’s Bauwerksbuch database.

What is an Eigentümergemeinschaft (owners' community) under the WEG 2002?

The community formed automatically among the owners of a building once more than one unit exists, which decides on shared matters and appoints a Hausverwaltung (property manager) to run day to day operations on its behalf.

Can you connect the intercom or access hardware we already have?

Usually yes. If the panel, controller, camera or meter exposes an integration interface (an API, SIP, ONVIF or a Modbus or M-Bus gateway), we connect it to the resident app under the project. Barriers with plate recognition, lift access and in-apartment smart home are handled the same way, as project work. Hardware with no interface cannot be connected, and we check the exact model before you commit.

From the blog

Ready to cut the routine?

Starting costs nothing

  • Free is a real plan

    Unlimited users and properties at €0. For most associations and small companies the free plan covers the daily work.

  • We handle the migration

    Moving from another product? We transfer your data and set up the integrations you need.

  • No sales call required

    Sign up, add your first building and see it work. Book a demo when you have questions.