Software for owners’ associations in Saudi Arabia
Billing, collections and a resident app for the manager or developer running a building under Saudi Arabia's real estate law. On the platform, collectability rose from 40% to 80% in six months.
No credit card required
Results from live deployments
- 3xfaster request handling
- 80%on-time collection, up from 40% in six months
- 74%of payments made through the resident app
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.
One platform for Saudi Arabia’s REGA-registered owners’ associations.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping new developments in Saudi Arabia
Access control, video intercoms and dispatching for developers building projects of 100 units or more.
Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room and pay in the app.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map, sessions booked and paid in the app.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
Works with what you already use
Saudi residents already pay recurring bills through the Kingdom’s own national rails. These are how residents already pay, not integrations Unitify connects to.
Payment methods residents already use
- SADAD
- mada
Works alongside
- Accounting software (file exchange)
- Telegram
- Smart devices
Close the month in minutes
Under the Law of Ownership, Subdivision and Management of Real Estate Units (Royal Decree M/85), REGA’s Mullak platform runs registration and invoicing for the owners’ association. Easybilly runs the collections follow-up, reconciles receipts and reports collectability, and gives the manager the owner statements — it does not issue an invoice outside Mullak.
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square meter, per apartment, per resident or a flat amount.
- Residents pay the way they already do, through SADAD or mada; Easybilly shows the status in the resident app.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Faisal, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who Unitify is built for
Management companies
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a ready-to-run management company; your own branding is a paid white-label option.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
- 80%on-time collection, up from 40% in 6 months
- 3xfaster request handling
Avant Park: residents were paying on day one
The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.
- 1,000apartments connected
- 300app downloads in the first 24 hours
- $1,000+paid through the app in the first 24 hours
The difference is the routine
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012running buildings since
- 10,000management companies
- 5M+apartments
Pricing that scales with your buildings
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
Free
$0/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
$1/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
$3/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions property managers and developers ask
What is an owners’ association under Saudi law, and when must one form?
Once three or more owners hold subdivided units in the same shared property, they must form an association among themselves and register it with REGA within 30 days of formation. The association only acquires legal personality, and its own separate funds, on registration, and buying a unit in a building that already has one is itself acceptance of its by-laws.
Who runs the state Mullak platform, and what does it require?
REGA runs Mullak. Registration of the association, membership verified against the title deed, election of the chairman, appointment of the property manager, approval of the by-laws, the meeting minutes and the service-charge invoices all run through it, and the by-laws can only be amended with REGA’s approval.
Can a developer appoint the first property manager?
Only above two thresholds together: the building must have at least 100 subdivided units, and the developer must retain ownership of at least 10% of them. Below either threshold, the chairman nominates managers and the owners vote.
How are service charges enforced when an owner does not pay?
Once REGA has approved them, the property manager’s decisions and contracts concerning the shared property become an enforceable instrument against owners under the Enforcement Law, so arrears are pursued through enforcement rather than a full lawsuit.
Can the general assembly vote electronically?
Saudi law does not itself regulate electronic voting for owners’ associations. The quorum and convening procedure live in each association’s by-laws, which REGA approves, and REGA’s own Mullak platform runs the voting and the minutes electronically.
Can you connect the intercom or access hardware we already have?
Usually yes. If the panel, controller, camera or meter exposes an integration interface (an API, SIP, ONVIF or a Modbus or M-Bus gateway), we connect it to the resident app under the project. Barriers with plate recognition, lift access and in-apartment smart home are handled the same way, as project work. Hardware with no interface cannot be connected, and we check the exact model before you commit. Hikvision and Dahua video intercoms and door controllers are the most common cases here, connected through their own interfaces.
The Arabic terms behind Saudi owners’ associations
The words people search for and the legal terms behind them, as they stand under Saudi law. Unitify is separate software; it is not a REGA or Mullak service.
Terms at a glance
- اتحاد الملاك
- Owners’ association, in the everyday wording many people search for. The statute’s own term is the next entry.
- جمعية الملاك
- Owners’ association, the Law’s own term: the body the owners of a shared property set up to manage that property’s affairs. It acquires legal personality on registration with REGA.
- منصة ملاك
- The Mullak platform, REGA’s state platform for owners’ associations. Registration, membership, minutes and service-charge invoices run through it.
- اشتراكات الملاك
- Owners’ subscriptions, the statute’s term for service charges: each owner’s contribution to managing the shared property and maintaining its common parts.
- رسوم الاشتراك
- Subscription fees (service charges), REGA’s plain-language term. Agreed by the owners, proposed by the chairman and put to a vote. They do not include a unit’s own electricity or water bills.
- الأجزاء المشتركة
- Common parts. REGA’s own examples are entrances, lifts and corridors.
- إدارة المرافق
- Facilities management, the phrase REGA uses for what an association organizes alongside the common parts.
- مدير العقار
- Property manager, an individual or a company. Runs maintenance of the common parts and collects the charges through the association’s bank account.
- السند التنفيذي
- Enforceable instrument. Once REGA approves them, the manager’s decisions and contracts are an enforceable instrument against owners under the Enforcement Law.
- برنامج اتحاد الملاك
- Owners’ association software, the phrase managers and developers search for. Unitify is software of this kind for managers and developers; it is separate from REGA and carries no official status.
Arabic-term questions
What is اتحاد الملاك (ittihad al-mullak)?
The everyday phrase for an owners’ association. The statute’s own term is jam’iyyat al-mullak: the body the owners of a shared property set up to manage it, registered with REGA.
What are رسوم الاشتراك (subscription fees, or service charges) and who sets them?
The owners do. The rules for calculating the charges are written into the association’s by-laws, and the chairman proposes any change for a vote. Each owner pays in proportion to the area of their unit against the total subdivided area. REGA’s own guidance says the fees cover the common parts and shared services, and do not include a unit’s own electricity and water bills.
Who pays رسوم الاشتراك, the owner or the tenant?
Each owner pays their own share on time. REGA’s guidance says the tenant bears the fees only if the lease says so. Where a unit is let, the owner stays liable to the association for the unit’s rights and duties and for the common parts, unless the owner has agreed otherwise with the tenant (Law art. 23(1)).
What counts as الأجزاء المشتركة (common parts)?
REGA’s own examples are entrances, lifts and corridors, and its guidance lists lifts, security, cleaning, parking, gardens and roofs among what the subscription fees cover. An owner cannot escape the charge by giving up their share of the common parts.
From the blog
Saudi Arabia: free templates and guides
- Before the installer leaves: logins, API and documents you must receiveWhat an installer of intercoms and access control must hand over: device logins, the integration interface (API, SIP), network details and a written test.
- Collecting dues and tracking who paid: spreadsheet or software?Track who paid in Excel or Google Sheets: the columns to copy, the signs you have outgrown the sheet, and how the same task runs in Unitify.
- Tracking arrears and sending reminders: spreadsheet or software?Keep an arrears list and reminder log in Excel or Google Sheets: columns to copy, when it breaks down, and how reminders run in Unitify.
- Running an owners’ meeting and vote: spreadsheet or software?Run an owners' meeting and vote with a spreadsheet: the attendance and vote sheet to copy, signs it is outgrown, and how voting runs in Unitify.
- Handling residents’ repair requests: spreadsheet or software?Log residents' repair requests in Excel or Google Sheets: the columns to copy, signs the log is outgrown, and how requests run in Unitify.
- Sending notices to residents: spreadsheet or software?Keep a log of notices to residents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how notices run in Unitify.
- Collecting meter readings from residents: spreadsheet or software?Collect water, electricity and heat meter readings in Excel or Google Sheets: the sheet to copy, signs it is outgrown, and how readings run in Unitify.
- Tracking building service and maintenance schedules: spreadsheet or software?Keep a service schedule and contractor log in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how equipment records run in Unitify.
- Keeping building documents in order: spreadsheet or software?Keep a register of building documents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how documents run in Unitify.
Legal reference
Unitify in nearby markets
Ready to cut the routine?
Starting costs nothing
Free is a real plan
Unlimited users and properties at $0. For most associations and small companies the free plan covers the daily work.
We handle the migration
Moving from another product? We transfer your data and set up the integrations you need.
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