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Unitify

Software for nitibukkhon offices and condo committees in Thailand

In the Council of State’s English text of Thailand’s Condominium Act, the manager posts each month’s income and expenses for co-owners and must certify a unit free of common-fee debt before the registrar records its sale. Unitify keeps the common-fee account of every unit, so the open balance behind both is always at hand.

No credit card required

Results from live deployments in Georgia and Azerbaijan

  • 80%
    on-time collection at Ande Tower, up from 40% in six months
  • 3x
    faster request handling at Ande Tower
  • 74%
    of collected payments made in the app at Avant Park (Aug 2026; 19% in June)
  • 1,000
    apartments connected at Avant Park

Live deployments: Ande Tower (Batumi, Georgia), Avant Park (Baku, Azerbaijan)

CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
Unitify

No more routine

Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.

Nitibukkhon, kha suan klang, the manager and the committee: the platform follows the roles a Thai condominium already has, from the developer’s unsold units to the co-owners’ general meeting.

One platform, three layers

  1. Operations

    CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.

  2. Building

    Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.

  3. Intelligence

    AI answers calls, files tickets and writes reports. Nothing happens without your approval.

Built for the people who run buildings

Everything a building needs

Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.

  • Booking

    Residents book the gym, sauna or meeting room and pay in the app.

  • Digital passes

    Guest and courier passes, doors open from the phone.

  • Meter telemetry

    Readings arrive automatically, nobody knocks on doors.

  • Digital intercom

    Intercom calls go straight to the resident’s phone.

  • EV charging

    Stations on the map, sessions booked and paid in the app.

  • Building management

    Ventilation, heating, power and lifts under remote control.

  • AI Reports

    Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.

  • Video surveillance

    Live cameras, archives and plate recognition at the gate.

  • Developer showcase

    Sell your next building to people who already live in one of yours.

  • Marketplace

    Paid services from the management company and its partners.

  • Telegram bot

    Requests and payments for residents who won’t install another app.

  • Open API

    Connect your billing, ERP, chatbots or devices.

How residents pay today (recorded in Unitify, not integrated)

Owners keep paying the juristic person as they do now and Unitify records the payment; there is no PromptPay integration.

Payment methods residents already use

How residents already pay. Unitify’s billing reconciles the payment; these are not Unitify-built connectors.

  • PromptPay
  • Bank transfer

Works alongside

Tools your building already uses for notifications and file exchange, not for processing payments.

  • Accounting software (file exchange)
  • Telegram
  • Smart devices

See what you can connect, by category

Easybilly

Close the month in minutes

Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.

  • Import apartments, owners and opening balances from Excel or your old system.
  • Charge per square meter, per apartment, per resident or a flat amount.
  • Residents get a PDF with a QR code. Paying in the app needs a payment provider connected for your buildings; we agree it per project.
Learn more about Easybilly
AI Concierge

Meet your 24/7 dispatcher

AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.

AI Concierge
  1. Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
  2. AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
  3. Resident: The technician, Somchai, just left — everything works.
  4. AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Ticket openedTechnician assignedResolved52 min

Who Unitify is built for

  • Management companies

    Calls, spreadsheets and debtors eat your margin.

    Cut operating costs and collect payments on time.

  • Owners’ associations

    Volunteers drown in admin work.

    Run your building transparently, without an office.

  • Starting an association

    You are forming one from scratch, with no system and no budget.

    Set up payments, vetted contractors and a resident chat on the free plan.

  • Developers

    Handover chaos ruins the brand you built.

    Launch a ready-to-run management company; your own branding is a paid white-label option.

Buildings that run on Unitify

Ande Tower runs digital-first

A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.

  • 80%
    on-time collection, up from 40% in 6 months
  • 3x
    faster request handling
Ande Tower, a premium residential complex, at dusk (illustrative render)

Avant Park: residents were paying on day one

The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.

  • 1,000
    apartments connected
  • 300
    app downloads in the first 24 hours
  • $1,000+
    paid through the app in the first 24 hours
74%
of collected payments made through the app in August 2026, up from 19% in June 2026
Avant Park · Baku, Azerbaijan

The difference is the routine

Requests live in phone calls and chats
Every request becomes a tracked ticket
Debt collection by hand, late payments
Auto reminders and online payments: Ande Tower went from 40% to 80% on-time collection in six months
Intercom, cameras and meters in separate systems
One platform controls the whole building
Reports take days in Excel
AI builds a report from raw data in minutes
Residents call to ask what’s happening
Residents see the status in the app
Buying starts with a sales call and a contract
Start free today, talk to sales when you’re ready
Ilia Sotonin, founder of Unitify

Built by a property manager

In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.

  • 2012
    running buildings since
  • 10,000
    management companies
  • 5M+
    apartments
Pricing

Pricing that scales with your buildings

Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.

  • Free

    $0

    / apartment / month

    • Core features.
    • One news post for residents per month.
    • No AI features.

    A plan, not a trial. No card, no expiry.

  • Base

    Most popular
    $1

    / apartment / month

    • Full features.
    • Unlimited news posts for residents.
    • AI request classifier.
    • Digital passes.
    • Booking for shared spaces.

    30 days, no credit card required

  • Pro

    $3

    / apartment / month

    • Everything in Base.
    • AI concierge.
    • AI reports.
    • Billing and invoicing included.
    • API access.
    • Smart building integrations.

    AI features are billed per operation in AI credits on top of the plan price: 1 credit = $0.01, with 500 credits a month included. You set the spending limit, so there are no surprise invoices.

    30 days, no credit card required

See full pricing

What Thai condominium offices ask about the Condominium Act

Who runs a condominium in Thailand: the nitibukkhon, the manager or the committee?

A condominium juristic person (nitibukkhon akhan chut, นิติบุคคลอาคารชุด) has one manager, who may be an individual or a company (s. 35), and a committee of three to nine members appointed by the general meeting of co-owners for two-year terms (s. 37). These points follow the Council of State’s English translation of the Condominium Act as amended in 2008; the Thai text governs.

How are common fees (kha suan klang, ค่าส่วนกลาง) split between units?

Co-owners carry the cost of common services and of running and maintaining the common property in proportion to each unit’s share of the common property, or in proportion to the benefit to each unit where the condominium regulation provides for it (s. 18). The juristic person’s running expenses are paid in advance by each owner (s. 40(1)). Check the Thai wording with a local lawyer before you change how fees are divided.

What can the juristic person do when an owner stops paying?

The condominium regulation may set a surcharge of up to twelve per cent a year on late common fees. Once an owner is six months or more behind, the cap rises to twenty per cent a year, common services or use of common property may be suspended under the regulation, and the owner’s vote at general meetings is suspended (s. 18/1). Enforcing payment is one of the manager’s duties (s. 36(6)). The figures come from the English translation; a Thai lawyer can confirm them.

Why does a seller need a debt-free letter from the juristic person?

The registrar records a sale or other dealing in a unit only when the unit is clear of debt for common expenses, shown by the latest certificate from the juristic person. Once the owner has paid in full, the manager issues that certificate in writing within fifteen days of the request (s. 29). This is summarised from the official English translation, and the Thai text prevails.

What must the manager post for co-owners every month?

The month’s income and expense accounts. The manager posts them for co-owners within fifteen days of the last day of the month and leaves them up for at least fifteen consecutive days (s. 36(5)). Ask a local lawyer about the exact form the Thai text expects.

What goes to the annual general meeting, and how is it called?

Every twelve months the juristic person prepares a statement of financial position showing assets, debts and the income and expense account; an auditor checks it and the general meeting approves it within 120 days of the year end, with the annual report sent to co-owners at least seven days before (s. 38/1 and s. 38/2). The committee calls that ordinary meeting within the same 120 days (s. 42/1), written invitations go out at least seven days ahead, and a quorum is one-quarter of all votes (s. 42/3 and s. 43). The very first ordinary meeting falls within six months of the juristic person’s registration (s. 42), and approved reports are kept for ten years (s. 38/3). This follows the English translation; the Thai text governs.

What does Unitify do for a nitibukkhon office?

It holds the common-fee account of every unit in one place: what was charged, what came in and what is still open. Each payment lands on the right unit, reminders go out on their own, and charges appear in the resident app, where residents also send requests that the office tracks. When an owner asks for a debt-free letter, the unit’s open balance is already on screen.

Is there a PromptPay integration?

No. There is no PromptPay integration and no connection to any Thai bank. Owners keep paying the juristic person by PromptPay or bank transfer as they do today, and Unitify records each payment against the right unit. Paying online by card in the resident app needs a payment provider connected for your buildings; we agree it per project.

From the blog

Thailand: free templates and guides

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