Software for owners’ associations in Mongolia
Mongolia’s 2003 law on owners’ associations gives each apartment building one СӨХ (сууц өмчлөгчдийн холбоо, the owners’ association), with compulsory membership and a bank account of its own. Unitify keeps СӨХ төлбөр (the dues) per apartment, records each payment against the right apartment and gives residents an app for charges, notices and requests.
No credit card required
Results from live deployments in Georgia and Azerbaijan
- 80%on-time collection at Ande Tower, up from 40% in six months
- 3xfaster request handling at Ande Tower
- 74%of collected payments made in the app at Avant Park (Aug 2026; 19% in June)
- 1,000apartments connected at Avant Park
Live deployments: Ande Tower (Batumi, Georgia), Avant Park (Baku, Azerbaijan)
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.
One platform built for how the СӨХ, its board and its executive director actually run an apartment building in Mongolia.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping buildings with smart systems
Access control, video intercoms and remote meter reading for new and existing apartment complexes in Ulaanbaatar.
Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room and pay in the app.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map, sessions booked and paid in the app.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
How residents pay today (recorded in Unitify, not integrated)
Owners pay as they do today and Unitify records the payment; there is no QPay or SocialPay integration.
Payment methods residents already use
- QPay
- SocialPay
Works alongside
- Accounting software (file exchange)
- Telegram
- Smart devices
Close the month in minutes
Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square meter, per apartment, per resident or a flat amount.
- Residents get a PDF with a QR code. Paying in the app needs a payment provider connected for your buildings; we agree it per project.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Bold, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who Unitify is built for
Management companies
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a ready-to-run management company; your own branding is a paid white-label option.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
- 80%on-time collection, up from 40% in 6 months
- 3xfaster request handling
Avant Park: residents were paying on day one
The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.
- 1,000apartments connected
- 300app downloads in the first 24 hours
- $1,000+paid through the app in the first 24 hours
The difference is the routine
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012running buildings since
- 10,000management companies
- 5M+apartments
Pricing that scales with your buildings
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
Free
$0/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
$1/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
$3/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions an СӨХ executive director or board in Mongolia asks
What is an СӨХ under Mongolian law?
The law of 18 June 2003 on the legal status of owners’ associations and the common property of apartment buildings defines the СӨХ as an association that exercises the owners’ joint ownership of the building’s common property, keeps the building in normal use and protects the owners’ rights; it has compulsory membership and no legal-entity rights (art. 4.1.3). There is one association per apartment building, and owners of several neighbouring buildings may form a single one together (art. 5.2).
Does the СӨХ need its own bank account?
Yes. The association uses a seal and letterhead made in the prescribed way and holds a current account with a bank (art. 5.5).
Who runs the СӨХ day to day?
Between general meetings the executive director runs the association’s daily work within the charter and the contract with the board (art. 12.1). The executive director gathers the money needed for the use, protection, repair and servicing of the common property into the association’s account (art. 12.4.1) and reports to the board meeting at least twice a year (art. 12.5).
Who decides the budget and how costs are split?
The general meeting of all members is the association’s highest body (art. 7.1). Only the general meeting approves the budget, the report and the balance sheet (art. 7.2.2), and the general meeting decides how repair and servicing costs of the common property are shared (art. 16.5).
How many votes does an owner have?
Each owner takes part in the general meeting with one vote for each apartment owned; an owner who has combined several apartments into one keeps one vote for each apartment combined (art. 5.6).
Is there a new СӨХ хууль (owners’ association law)?
A draft only. A draft revised law on the management of common property in residential and non-residential buildings was published for public comment on legalinfo.mn on 11 February 2025, with comments closing on 4 March 2025. The draft proposes quarterly financial and activity reports from the executive director to the board (draft art. 36.1), financial statements under the accounting law (draft art. 36.2), state registration of the common property (draft art. 7.2) and electronic participation in the general meeting with video and voting (draft art. 40.16). A draft is not law, and this page does not know whether or when parliament will pass it.
What does Unitify do with СӨХ төлбөр?
It keeps a balance per apartment, records each payment against the right apartment, sends automatic reminders and sends the charge to the resident app, so the executive director reports to the board from the same records instead of a month-end spreadsheet. Unitify does not hold the general meeting itself.
Does Unitify integrate with QPay or SocialPay?
There is no QPay or SocialPay integration. Owners pay as they do today and Unitify records the payment against the right apartment.
From the blog
Mongolia: free templates and guides
- Before the installer leaves: logins, API and documents you must receiveWhat an installer of intercoms and access control must hand over: device logins, the integration interface (API, SIP), network details and a written test.
- Collecting dues and tracking who paid: spreadsheet or software?Track who paid in Excel or Google Sheets: the columns to copy, the signs you have outgrown the sheet, and how the same task runs in Unitify.
- Tracking arrears and sending reminders: spreadsheet or software?Keep an arrears list and reminder log in Excel or Google Sheets: columns to copy, when it breaks down, and how reminders run in Unitify.
- Running an owners’ meeting and vote: spreadsheet or software?Run an owners' meeting and vote with a spreadsheet: the attendance and vote sheet to copy, signs it is outgrown, and how voting runs in Unitify.
- Handling residents’ repair requests: spreadsheet or software?Log residents' repair requests in Excel or Google Sheets: the columns to copy, signs the log is outgrown, and how requests run in Unitify.
- Sending notices to residents: spreadsheet or software?Keep a log of notices to residents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how notices run in Unitify.
- Collecting meter readings from residents: spreadsheet or software?Collect water, electricity and heat meter readings in Excel or Google Sheets: the sheet to copy, signs it is outgrown, and how readings run in Unitify.
- Tracking building service and maintenance schedules: spreadsheet or software?Keep a service schedule and contractor log in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how equipment records run in Unitify.
- Keeping building documents in order: spreadsheet or software?Keep a register of building documents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how documents run in Unitify.
Ready to cut the routine?
Starting costs nothing
Free is a real plan
No limit on users or buildings on the free plan.
We handle the migration
Moving from another product? We transfer your data and set up the integrations you need.
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Sign up, add your first building and see it work. Book a demo when you have questions.