Software for body corporate trustees and managing agents in South Africa
Under the Sectional Titles Schemes Management Act 8 of 2011, every sectional title scheme has a body corporate that keeps an administrative fund and a reserve fund and raises levies from owners by quota. Unitify keeps levies and balances per unit, sends reminders and gives residents an app.
No credit card required
Results from live deployments in Georgia and Azerbaijan
- 80%on-time collection at Ande Tower, up from 40% in six months
- 3xfaster request handling at Ande Tower
- 74%of collected payments made in the app at Avant Park (Aug 2026; 19% in June)
- 1,000apartments connected at Avant Park
Live deployments: Ande Tower (Batumi, Georgia), Avant Park (Baku, Azerbaijan)
CRM
Resident App
Technician App
Billing
AI
Access
Video
Meters
Booking
Marketplace
No more routine
Every one of these becomes a ticket, gets solved and stays on record. One platform to run the whole building.
One platform for the body corporate, its trustees and the managing agent they appoint — levies per unit, resident communication and the scheme’s hardware in one system.
One platform, three layers
Operations
CRM, billing, resident and technician apps. Every request becomes a ticket, every invoice goes out on time.
Building
Intercoms, access control, cameras, meters, EV chargers and building systems. The hardware layer most platforms leave out.
Intelligence
AI answers calls, files tickets and writes reports. Nothing happens without your approval.
Built for the people who run buildings
Platform
Your command center: requests, payments, communication, analytics.
Resident App
Bills, meter readings, requests and door keys in the resident’s pocket.
Technician App
Today’s jobs, routes, photos and checklists, right in the field.
AI Tools
A concierge that answers calls and reports that write themselves.
Billing
Automatic charges, invoices, split bills, debt reminders.
Also equipping sectional title schemes with smart systems
Access control, video intercoms and remote meter reading for new and existing sectional title schemes.
Everything a building needs
Modules connect to the same platform and the same resident app. Start with requests and payments, add the rest when you need it.
Booking
Residents book the gym, sauna or meeting room and pay in the app.
Digital passes
Guest and courier passes, doors open from the phone.
Meter telemetry
Readings arrive automatically, nobody knocks on doors.
Digital intercom
Intercom calls go straight to the resident’s phone.
EV charging
Stations on the map, sessions booked and paid in the app.
Building management
Ventilation, heating, power and lifts under remote control.
AI Reports
Upload raw files, get a clean report. Excel, accounting systems, even WhatsApp exports.
Video surveillance
Live cameras, archives and plate recognition at the gate.
Developer showcase
Sell your next building to people who already live in one of yours.
Marketplace
Paid services from the management company and its partners.
Telegram bot
Requests and payments for residents who won’t install another app.
Open API
Connect your billing, ERP, chatbots or devices.
How residents pay today (recorded in Unitify, not integrated)
Owners pay as they do today and Unitify records the payment against the right unit; debit orders and EFT are not integrated with Unitify.
Payment methods residents already use
- Debit order
- Bank transfer (EFT)
Works alongside
- Accounting software (file exchange)
- Telegram
- Smart devices
Close the month in minutes
Easybilly applies each building’s own rules, generates the invoices and sends them to the resident app. Every line says where its number came from.
- Import apartments, owners and opening balances from Excel or your old system.
- Charge per square meter, per apartment, per resident or a flat amount.
- Residents get a PDF with a QR code. Paying in the app needs a payment provider connected for your buildings; we agree it per project.
Meet your 24/7 dispatcher
AI Concierge answers every call and chat, creates tickets and keeps residents posted. A human approves every decision.
- Resident: Hello! I just noticed there’s no hot water in my apartment. Could you look into what’s going on?
- AI Concierge: Hi there! Thanks for letting us know. We’ll send a technician to take a look within the next hour. Could you confirm someone will be home?
- Resident: The technician, Thabo, just left — everything works.
- AI Concierge: Glad to hear it! I’ve marked the request as resolved. From your first message to the fix: 52 minutes.
Who Unitify is built for
Management companies
Calls, spreadsheets and debtors eat your margin.
Cut operating costs and collect payments on time.
Owners’ associations
Volunteers drown in admin work.
Run your building transparently, without an office.
Starting an association
You are forming one from scratch, with no system and no budget.
Set up payments, vetted contractors and a resident chat on the free plan.
Developers
Handover chaos ruins the brand you built.
Launch a ready-to-run management company; your own branding is a paid white-label option.
Buildings that run on Unitify
Ande Tower runs digital-first
A premium residential complex in Georgia moved requests, payments, access and resident communication to Unitify.
- 80%on-time collection, up from 40% in 6 months
- 3xfaster request handling
Avant Park: residents were paying on day one
The developer's own management company in Baku moved charges from Excel to Unitify billing within the first months; residents pay through the app.
- 1,000apartments connected
- 300app downloads in the first 24 hours
- $1,000+paid through the app in the first 24 hours
The difference is the routine
Built by a property manager
In 2012 Ilia Sotonin started a residential management company and kept the duty phone under his pillow. The software he built to get some sleep grew into a platform for 10,000 management companies and more than 5 million apartments. Unitify is that platform, rebuilt for the global market.
- 2012running buildings since
- 10,000management companies
- 5M+apartments
Pricing that scales with your buildings
Unlimited users and properties on every plan. Optional add-ons, charged only if you switch them on: billing $0.5 per invoice (free on Pro), video and intercom $1 per apartment.
Free
$0/ apartment / month
- Core features.
- One news post for residents per month.
- No AI features.
Base
$1/ apartment / month
- Full features.
- Unlimited news posts for residents.
- AI request classifier.
- Digital passes.
- Booking for shared spaces.
Pro
$3/ apartment / month
- Everything in Base.
- AI concierge.
- AI reports.
- Billing and invoicing included.
- API access.
- Smart building integrations.
Questions body corporate trustees and managing agents in South Africa ask
When does a body corporate come into existence?
From the date any person other than the developer becomes the owner of a unit in the scheme; from then on, every owner of a unit is a member (Sectional Titles Schemes Management Act 8 of 2011, s. 2(1)). The body corporate is responsible for enforcing the rules and for the control, administration and management of the common property for the benefit of all owners (s. 2(5)), and the Companies Act, 2008 does not apply to it (s. 2(6)).
Which funds must the body corporate keep?
An administrative fund reasonably sufficient to cover the estimated annual operating costs, and a reserve fund reasonably sufficient to cover future maintenance and repair of the common property, but not less than the amounts the Minister prescribes. It may also open and operate an account with a registered bank or other financial institution (s. 3(1)).
How are levies shared between owners?
The body corporate raises the amounts it determines by levying contributions on the owners in proportion to the quotas of their sections. Owners with exclusive use of part of the common property pay an additional contribution for its rates and taxes, insurance and maintenance, unless the rules make them responsible for those costs directly (s. 3(1)).
When does a levy become payable, and can we go to CSOS over arrears?
Liability for a levy accrues when the trustees pass the resolution, and the body corporate may recover it by an application to an ombud from the persons who were owners at that time; a new owner is liable pro rata from the date ownership changes (s. 3(2)). The Act defines the ombud by reference to the Community Schemes Ombud Service Act, 2010 (s. 1).
Does the body corporate have to certify each owner’s levy position?
Yes. Annually, or whenever the levy changes, it must certify in writing the contribution of each owner, how it is payable and how much each owner has paid (s. 3(5)).
Who runs the body corporate day to day, and can it hire a managing agent?
The trustees exercise the body corporate’s functions and powers, subject to the Act, the rules and any direction given at a general meeting of owners (s. 7(1)). The body corporate may appoint such agents and employees as it considers fit (s. 4).
How much notice is needed for a special or unanimous resolution?
At least 30 days’ written notice to all members specifying the proposed resolution, unless the rules provide for shorter notice (s. 6(2)). The notice is delivered by hand or sent by registered post (s. 6(3)), and may in addition be sent by fax or email (s. 6(4)).
What does Unitify do, and does it run debit orders?
Unitify keeps a balance per unit, sends automatic reminders and sends the levy to the resident app. Debit orders and EFT are not integrated with Unitify: owners pay as they do today and Unitify records the payment against the right unit.
From the blog
South Africa: free templates and guides
- Before the installer leaves: logins, API and documents you must receiveWhat an installer of intercoms and access control must hand over: device logins, the integration interface (API, SIP), network details and a written test.
- Collecting dues and tracking who paid: spreadsheet or software?Track who paid in Excel or Google Sheets: the columns to copy, the signs you have outgrown the sheet, and how the same task runs in Unitify.
- Tracking arrears and sending reminders: spreadsheet or software?Keep an arrears list and reminder log in Excel or Google Sheets: columns to copy, when it breaks down, and how reminders run in Unitify.
- Running an owners’ meeting and vote: spreadsheet or software?Run an owners' meeting and vote with a spreadsheet: the attendance and vote sheet to copy, signs it is outgrown, and how voting runs in Unitify.
- Handling residents’ repair requests: spreadsheet or software?Log residents' repair requests in Excel or Google Sheets: the columns to copy, signs the log is outgrown, and how requests run in Unitify.
- Sending notices to residents: spreadsheet or software?Keep a log of notices to residents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how notices run in Unitify.
- Collecting meter readings from residents: spreadsheet or software?Collect water, electricity and heat meter readings in Excel or Google Sheets: the sheet to copy, signs it is outgrown, and how readings run in Unitify.
- Tracking building service and maintenance schedules: spreadsheet or software?Keep a service schedule and contractor log in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how equipment records run in Unitify.
- Keeping building documents in order: spreadsheet or software?Keep a register of building documents in Excel or Google Sheets: the columns to copy, signs it is outgrown, and how documents run in Unitify.
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