Smart Building for a Residential Complex in Uzbekistan: A Practical Guide
Uzbekistan’s housing sector is in the middle of a genuine digital shift, and it is being driven as much by law and infrastructure programs as by developers experimenting with gadgets. For a developer or management company planning a "smart" residential complex, the practical question is less "which devices to buy" and more "which system those devices need to plug into."
Who actually manages a building
Most multi-apartment buildings in Uzbekistan are managed by a ТЧСЖ (Uy-joy mulkdorlari shirkati), a homeowners’ association of the unit owners. The current legal basis is Law No. ЗРУ-581 of November 7, 2019, "On the Management of Multi-Apartment Buildings", which replaced the earlier 2006 law on private homeowners’ partnerships in August 2020.
Alongside the ТЧСЖ model, the law also allows a boshqaruv tashkiloti, a professional management company that runs the building, either instead of a ТЧСЖ board or working alongside one. National housing policy has been pushing management toward this professional model, which matters for a developer deciding how the building will run after handover: a branded management company at handover is a different operating model from handing the keys to a homeowners’ board.
Where the money moves: Mening uyim and the payment rails
Resident payments and debt tracking for housing organizations run through Mening uyim ("My Home"), the state billing system operated under Uzbekistan’s Ministry of Construction and Housing and Communal Services. It is the system of record for non-cash payments between residents and management organizations, so any billing software a developer or ТЧСЖ adopts needs to work alongside it, not duplicate it.
On the resident side, housing and utility payments already flow through channels people use every day: Payme, Click, and Paynet, all built on the national Uzcard and Humo card rails. A resident app that cannot accept these is asking people to give up a habit that is already well established.
Smart meters are becoming infrastructure, not a feature
The clearest sign that "digital building" is moving from developer marketing to government program is the water meter rollout in Tashkent. In mid-2025 the city began mass installation of smart water meters, with 50,000 meters targeted by the end of 2025 and a plan to reach 670,000 meters by 2030 through Toshkent shahar suv ta'minoti. Starting in 2027, smart water meters are set to become mandatory in new residential construction.
For a building’s back office, this changes what "billing" means. Instead of a caretaker walking meter rounds once a month, readings arrive automatically and need to land directly in the billing calculation, not in a second spreadsheet someone reconciles by hand.
Why this matters at handover
A developer only gets one chance to wire a building before residents move in. Access control panels, intercom cabling, and meter dispatching hardware are far cheaper to install during construction than to retrofit into finished units and common areas afterward. That makes the handover moment the real decision point, not a software choice to revisit later: whether the building is run by a ТЧСЖ board or handed to a professional boshqaruv tashkiloti, whoever manages it inherits whatever access, intercom, and metering systems were installed at construction, along with however many separate vendor apps and logins that implies.
What a smart building platform needs to cover
Put together, a residential complex in Uzbekistan that wants to be genuinely "smart" rather than just "wired" needs one platform underneath access control, video intercoms, and smart meters, not four separate vendor apps: access control at entrances, parking, and lobbies; video intercoms with app-based unlocking; automatic ingestion of smart meter readings into billing; and one resident app that covers doors, requests to the ТЧСЖ or management company, and paying the housing account through Payme, Click, or Paynet.
That is the model Unitify built for developers and management companies in Uzbekistan: one system that sits on top of either a ТЧСЖ board or a professional management company, connects to Mening uyim instead of working around it, and gives residents one app instead of one login per vendor. See the full Smart Building overview for Uzbekistan for how it fits together.
Frequently asked questions
What is a ТЧСЖ, and who manages multi-apartment buildings in Uzbekistan?
A ТЧСЖ (Uy-joy mulkdorlari shirkati) is a homeowners’ association that manages most multi-apartment buildings under Law ЗРУ-581. Some buildings are run instead by a boshqaruv tashkiloti, a professional management company, which is the direction national policy is pushing toward.
What is Mening uyim, and does a smart building platform need to connect to it?
Mening uyim is the state billing system that already handles non-cash payments and debt tracking between residents and housing organizations. A billing platform should connect to it rather than duplicate it.
Which payment methods do residents already use for housing bills?
Payme, Click, and Paynet are the main channels, all running on the national Uzcard and Humo card rails.
Are smart water meters actually being installed in Tashkent, or is this still a pilot?
It is an active rollout, not a pilot: the city targeted 50,000 smart water meters by the end of 2025, with a plan to reach 670,000 meters by 2030, and smart meters are set to become mandatory in new construction from 2027.
What should a developer look for in a smart building platform for a new complex?
One system that covers access control, video intercoms, smart meter billing, and a resident app together, rather than separate vendor apps for each, and that works with the ТЧСЖ or management-company model and Mening uyim rather than around them.