One platform for community management companies and developers in Dubai
Unitify connects access control, video intercoms, dispatching and a resident app into one system, and keeps billing and reporting organized for the RERA-registered management company running a jointly owned building in Dubai.
Built for how a RERA-registered management company actually runs a Dubai building
Dubai’s Law No. (6) of 2019 replaced the owners association model with Management Entities. In an ordinary Category 3 building, the owners do not choose their manager: RERA selects and contracts the management company, and the owners committee can only request a replacement. Every jointly owned property needs two accounts at a RERA-approved bank, a general-cash account and a reserve-cash account, and service-charge invoices are issued through the state platform, Mollak, only, with no invoice from outside the system accepted. Under RERA Circular (1) of 2020, those invoices are issued quarterly in advance.
Nothing may be charged to owners without RERA’s prior approval, and RERA will not approve a budget unless a RERA-recognised audit firm has already signed it off. Arrears carry real teeth: the management entity holds a lien on every unit, and after a RERA-approved notice and 30 days an unpaid claim goes straight to the execution judge at the Rental Disputes Settlement Centre, who may order the unit sold at public auction. Abu Dhabi runs a different law and regulator, ADREC, so this is built for Dubai specifically. Mollak is the system of record for service-charge invoicing; Unitify runs collections follow-up, resident communication and reporting on top of it.
Payment rails already in use
Dubai service charges are already collected through Mollak’s own named channels. These are how residents already pay, not integrations Unitify connects to.
Escrow account transfer
The default Dubai channel named on every Mollak invoice: a bank transfer to the property’s regulated escrow account, with the payment slip sent to the management company.
Management company portal
Paying directly through the management company’s own online portal or office, where one is offered.
Noqodi
The online payment gateway named on Mollak invoices and inside the Dubai REST app, for wallet, card and net-banking payment.
Built around RERA’s rules, not around them
Every claim below links to the primary Dubai Land Department or RERA source it is verified against, not a summary.
Management entities replaced owners associations (Law No. (6) of 2019, arts. 18 and 49)
Law No. (6) of 2019 abolished the Owners Association model: all of its rights and obligations transferred to Management Entities. In an ordinary Category 3 building, RERA, not the owners, selects and contracts the management company; the owners committee can only request a replacement.
Arts. 18 and 49, Law No. (6) of 2019, Dubai Legislation ↗Invoices only through Mollak, into two RERA-approved bank accounts (RERA Circular (1) of 2020)
Every jointly owned property needs two accounts at a RERA-approved bank, a general-cash account and a reserve-cash account, and service-charge invoices are issued through Mollak; an invoice from outside the system is not accepted.
Art. 2, RERA Circular No. (1) of 2020, Dubai Land Department ↗Nothing may be charged without RERA approval (Law art. 27)
A management entity must not charge or collect any amount from owners for managing, operating, maintaining or repairing the common parts without RERA’s prior approval, and RERA may not approve a budget unless a RERA-recognised audit firm has already signed it off.
Art. 27, Law No. (6) of 2019, Dubai Legislation ↗Arrears: a lien on the unit, then straight to an execution judge (Law art. 32)
The management entity holds a lien on every unit for unpaid service charges, and a unit cannot be sold or transferred until they are paid. After a RERA-approved notice and 30 days, an unpaid claim is enforceable directly before the execution judge at the Rental Disputes Settlement Centre, who may order the unit sold at public auction.
Art. 32, Law No. (6) of 2019, Dubai Legislation ↗Keys and access cards cannot be withheld to force payment (RERA Circular (4) of 2021)
A developer or management entity may not deny an owner handover of the unit, the keys, facilities access cards, transaction registration or the title deed to pressure payment; arrears are pursued through the Rental Disputes Settlement Centre process, not by locking residents out.
RERA Circular No. (4) of 2021, Dubai Land Department ↗Buildings over 20 years old need a Quality and Safety Certificate (Law No. (3) of 2026)
Every building must obtain a Quality and Safety Certificate once 20 years have passed since its completion certificate, and buildings under that age carry a periodic-maintenance duty instead. For a jointly owned property the management entity, not the individual owner, carries this obligation.
Arts. 9 and 10, Law No. (3) of 2026, Dubai Legislation ↗The hardware layer, wired into your platform
Intercom, access, video, meters and EV charging connect through mini apps, alongside your requests and billing.
Digital intercom
Calls go straight to the resident’s phone. Entry by app, BLE tag or face.
Access control
Contactless entry by phone or tag. Vehicle access by plate recognition.
Video surveillance
Live cameras, digital archives and plate recognition at the gate.
Meter telemetry
Electricity, water, gas and heat readings arrive automatically, no manual rounds.
EV charging
Stations on the map, sessions booked, billed and tracked in the app.
Building management
Ventilation, heating, lifts and other systems monitored from one dashboard, with instant alerts.
Devices, orchestrator, resident app
Devices
Intercoms, access control, cameras, meters, EV chargers and building systems, from any vendor.
Orchestrator
Unitify connects every device to one dashboard. New hardware plugs in as a mini app, nothing gets replaced.
Resident app
One app for doors, meters, intercom calls and charging. No fifth login to remember.
Questions management companies and developers ask
Who manages a jointly owned building in Dubai, the owners or RERA?
In an ordinary Category 3 building, RERA selects and contracts the management company; the owners do not vote on it directly. The owners committee can only request that RERA replace a management entity, not appoint one itself.
What does Mollak require from a management company?
Two RERA-approved bank accounts per property, a general-cash account and a reserve-cash account, all money collected transferred into them, an audited budget approved by RERA, and every service-charge invoice issued through Mollak; an invoice from outside the system is not accepted.
How does a management company recover unpaid service charges?
The management entity holds a lien on the unit, and after a RERA-approved notice and 30 days the claim is enforceable directly before the execution judge at the Rental Disputes Settlement Centre, who may order the unit sold at public auction.
Can the owners committee vote electronically?
Nothing in Law No. (6) of 2019 provides for electronic meetings or electronic voting for the owners committee. Quorum is fixed by attendance, and the management entity must designate a physical place for meetings.
What changed for older buildings under the 2026 building-safety law?
Every building must obtain a Quality and Safety Certificate once 20 years have passed since its completion certificate, and the management entity, not the individual owner, carries that duty for a jointly owned property.
From the blog
Ready to make your next project smarter?
Unitify connects every building system into one platform and one resident app, for new developments and existing buildings alike.