# Unitify

> Unitify is an operating system for residential buildings: one platform that runs maintenance requests, billing, resident communication, access control and building hardware (intercoms, cameras, meters, EV chargers, BMS), with AI tools on top. Built by a property manager: the founder has run residential buildings since 2012, and the platform serves 4,000 management companies and more than a million residents.

Unitify is for property management companies, owners’ associations (HOA/WEG) and real estate developers. Pricing starts at $0 per apartment per month (free plan with unlimited users and properties), Base is $0.5 and Pro is $1.5 per apartment per month. Self-serve signup, no credit card required: https://eu.unitify.com/auth/register

## Key pages

- [Homepage](https://unitify.com): product overview, metrics, pricing
- [Pricing](https://unitify.com/pricing): full pricing page with FAQ; machine-readable version at https://unitify.com/pricing.md
- [Sign up](https://eu.unitify.com/auth/register): free plan, self-serve
- [Smart Building](https://unitify.com/smart-building): the smart building orchestrator (intercoms, access control, cameras, meters and EV chargers) wired into one platform and one resident app, any vendor’s hardware
- [Tools](https://unitify.com/tools): free lead-magnet tools (notice generator, AI concierge, reports, stickers, smart building brief)
- [Legal](https://unitify.com/legal): terms of use, privacy policy and the rest of the legal documents

## Countries

- [Uzbekistan](https://unitify.com/uzbekistan): Unitify’s platform for Uzbekistan: billing built for Payme, Click and Paynet, resident communication, and smart building tools for ТЧСЖ boards, management companies and developers.
- [Kazakhstan](https://unitify.com/kazakhstan): Software built for Kazakhstan’s ОСИ: billing and receipts collected through Kaspi and Halyk, a resident app, an owner-facing report and owner voting, in one platform.
- [Georgia](https://unitify.com/georgia): Unitify’s platform for Georgia: billing collected through TBC and Bank of Georgia, resident communication, and smart building tools for management companies and developers in Tbilisi and Batumi.
- [Tajikistan](https://unitify.com/tajikistan): Unitify’s platform for Tajikistan: billing collected through Alif Mobi and the DC wallet, resident communication, and smart building tools for ТСЖ, management companies and developers.
- [Germany](https://unitify.com/germany): Unitify’s platform for Germany: Hausgeld accounting, compliant documentation, access control and a resident app in one system for Hausverwaltungen and developers.
- [Austria](https://unitify.com/austria): Unitify’s platform for Austria: Betriebskosten accounting, documentation ready for Vienna’s Bauwerksbuch, access control and a resident app in one system for Hausverwaltungen.
- [Italy](https://unitify.com/italy): Unitify’s platform for Italy: quote condominiali collection, rendiconto condominiale, condòmini communications and access control in one system for the studio di amministrazione.
- [Brazil](https://unitify.com/brazil): Unitify’s platform for Brazil: taxa condominial collection, inadimplência tracking, síndico and administradora tools, and a resident app in one system built for how a condomínio actually runs.
- [Portugal](https://unitify.com/portugal): Unitify’s platform for Portugal: quotas collection, condominium accounts, communication with condóminos and a resident app in one system built for how a condominium administration actually runs a building.
- [Spain](https://unitify.com/spain): Unitify’s platform for Spain: cuotas collection, comunidad de propietarios accounts, communication with owners and a resident app in one system built for how an administrador de fincas runs a comunidad.
- [Mexico](https://unitify.com/mexico): Unitify’s platform for Mexico: cuotas de mantenimiento collection, condominium accounts, communication with residents and a resident app in one system built for how an administración de condominios runs a residencial.
- [Argentina](https://unitify.com/argentina): Unitify’s platform for Argentina: expensas collection and liquidación, consorcio accounts, communication with residents and a resident app in one system built for how an administración de consorcios runs a consorcio.
- [Colombia](https://unitify.com/colombia): Unitify’s platform for Colombia: cuotas de administración collection, cartera tracking, communication with residents and a resident app in one system built for how a propiedad horizontal is run.

## Smart Building by country

Unitify’s smart building platform, localized for developers and management companies in 13 markets. Each page covers local terminology for the homeowners’ association or condominium administration and the payment rails already in use.

- [Uzbekistan](https://unitify.com/smart-building/uzbekistan): Built for how housing is managed in Uzbekistan; payment rails already in use: Payme, Click, Paynet
- [Kazakhstan](https://unitify.com/smart-building/kazakhstan): Built for Kazakhstan’s ОСИ, НСУ and management companies; payment rails already in use: Kaspi.kz, Halyk Bank / Homebank
- [Georgia](https://unitify.com/smart-building/georgia): How buildings are managed in Georgia; payment rails already in use: TBC Bank / TBC Pay, Bank of Georgia
- [Tajikistan](https://unitify.com/smart-building/tajikistan): Built around Tajikistan’s ТСЖ structure; payment rails already in use: Alif Mobi, DC Wallet / DC Pay, Корти Милли
- [Germany](https://unitify.com/smart-building/germany): Built for how a WEG is actually run; payment rails already in use: SEPA-Lastschrift, SEPA-Überweisung
- [Austria](https://unitify.com/smart-building/austria): Built for how a Hausverwaltung actually runs a building; payment rails already in use: SEPA-Lastschrift, SEPA-Überweisung
- [Italy](https://unitify.com/smart-building/italy): Built for how a studio di amministrazione actually runs a condominio; payment rails already in use: SEPA credit transfer (bonifico), SEPA Direct Debit (SDD)
- [Brazil](https://unitify.com/smart-building/brazil): Built for how an administradora de condomínios actually runs a condomínio; payment rails already in use: Pix, Boleto
- [Portugal](https://unitify.com/smart-building/portugal): Built for how condominium administration actually works in Portugal; payment rails already in use: Multibanco, MB WAY
- [Spain](https://unitify.com/smart-building/spain): Built for how an administrador de fincas actually runs a comunidad de propietarios; payment rails already in use: SEPA Direct Debit, Bizum
- [Mexico](https://unitify.com/smart-building/mexico): Built for how administración de condominios actually works in Mexico; payment rails already in use: SPEI
- [Argentina](https://unitify.com/smart-building/argentina): Built for how administración de consorcios actually works in Argentina; payment rails already in use: Transferencia bancaria (CBU/CVU), Débito automático
- [Colombia](https://unitify.com/smart-building/colombia): Built for how administración de propiedad horizontal actually works in Colombia; payment rails already in use: PSE

## Tools

Free lead-magnet tools, each with its own page here and a live app on its own subdomain. Index: https://unitify.com/tools

- [AI Concierge](https://unitify.com/tools/concierge): An assistant that talks to residents by phone and chat around the clock, opens tickets, answers questions and hands over to a dispatcher when it should.
- [Reports](https://unitify.com/tools/reports): Upload raw building data and get a finished report. Works with Excel, Word, exports from accounting and ERP systems including 1C, PDFs and WhatsApp threads.
- [Notice generator](https://unitify.com/tools/notice): Pick a template, fill in the fields, print. Clear notices for residents in a couple of minutes instead of an afternoon in a word processor.
- [Sticker generator](https://unitify.com/tools/stickers): Printable labels for building equipment: boilers, pumps, valves, meters and the rest of the mechanical and electrical plant.
- [Smart Building estimate](https://unitify.com/tools/smartbrief): Answer a few questions about a project and get a costed brief for intercom, access, video and metering.

## Products

- Platform: CRM for requests, payments, communication and analytics
- Resident App: bills, meter readings, requests, door access
- Technician App: field jobs, routes, photos, checklists
- Billing: automatic charges, invoices, split bills, debt reminders
- Smart Building: digital intercom, access control, video surveillance with plate recognition, meter telemetry, EV charging, building management systems
- AI: concierge answering calls and chats 24/7, AI reports from raw data (Excel, 1C, WhatsApp exports), request classifier

## Blog

Written by the team running Unitify. 54 English articles on property management operations, billing, resident communication and smart building hardware (34 universal plus 20 market-specific); a subset is translated into German, Russian, Portuguese, Italian, Spanish and Georgian. Index: https://unitify.com/blog

Feeds: [English](https://unitify.com/blog/rss.xml), [German](https://unitify.com/de/blog/rss.xml), [Russian](https://unitify.com/ru/blog/rss.xml), [Portuguese](https://unitify.com/pt/blog/rss.xml), [Italian](https://unitify.com/it/blog/rss.xml), [Spanish](https://unitify.com/es/blog/rss.xml), [Georgian](https://unitify.com/ka/blog/rss.xml)

### Product news

- [Coming Soon: AI Concierge for Resident Communication](https://unitify.com/blog/coming-soon-ai-concierge-for-resident-communication): Unitify is opening a closed pilot for the AI Concierge: a resident-facing chat and voice assistant that works inside Unitify, keeps the context of a building, and turns conversations into requests.
- [An Easy Way for Communities to Decide Together in Unitify](https://unitify.com/blog/an-easy-way-for-communities-to-decide-together-in-unitify): Introducing Resident Voting, a new Unitify MiniApp that lets property management companies run owners’ votes and resident surveys online, with electronic signatures where required.
- [Property Billing Without Spreadsheet Chaos](https://unitify.com/blog/property-billing-without-spreadsheet-chaos): Easybilly bills per invoice at $0.25, no subscription or per-apartment fee. How it replaces spreadsheet billing for property managers and HOAs.
- [What’s New in Unitify: Smarter Tools for Property Managers](https://unitify.com/blog/whats-new-in-unitify): A roundup of six months of Unitify product updates, from Easy Billing and AI-assisted tickets to a new technician app, aimed at making property management quieter and less manual.
- [Azerbaijan: first 1,000 units — and first $1,000 payments in 24 hours](https://unitify.com/blog/azerbaijan-launch): Unitify launches in Azerbaijan at Avant Park, onboarding 1,000 units and processing the first $1,000 in resident payments within 24 hours.
- [Property Management Company Out Of The Box](https://unitify.com/blog/property-management-company-out-of-the-box): The story of Unitify’s origin inside real property management operations, and how the platform packages a ready-to-run management company.
- [Unlocking Infinite Use Cases with MiniApps](https://unitify.com/blog/unlocking-infinite-use-cases-with-miniapps): Introduces Unitify’s MiniApps architecture, small modules for bookings, access, smart devices and more, that let the platform expand without a full product redesign.
- [How to create a 500-unit residential complex in seconds](https://unitify.com/blog/how-to-create-a-500-unit-residential-complex-in-seconds): How Unitify’s new building-creation flow lets managers set up a 500-unit residential complex in seconds instead of manually configuring every unit.
- [From Chessboard to Cockpit: One Screen to Run the Entire Building](https://unitify.com/blog/from-chessboard-to-cockpit-rebuilding-the-building-interface): Unitify’s redesigned building chessboard turns a static occupancy view into one operational screen for tickets, balances, and resident context.
- [Security and Peace of Mind: Digital Access & Video Features](https://unitify.com/blog/security-and-peace-of-mind-digital-access-video-features): Why digital access control and video features matter to residents as an emotional sense of safety, not just as technology, and how Unitify delivers it.

### Guides

- [How to implement digital management in a residential complex?](https://unitify.com/blog/how-to-implement-digital-management-in-a-residential-complex): A practical guide to moving a residential complex’s operations into a digital management system, from back-office processes to the resident app.
- [A Practical Guide to Running Buildings at Scale by the Founder of Unitify](https://unitify.com/blog/a-practical-guide-to-running-buildings-at-scale): Unitify founder Ilia Sotonin’s book on running buildings at scale: frameworks drawn from managing 20,000+ units, written to be shared with other property managers.
- [Security & Data Protection](https://unitify.com/blog/security-data-protection): An overview of Unitify’s approach to security and data protection across operational, financial, and resident-level data.

### Market insights

- [The Building Where Nobody’s Home: Managing Properties Owned by Absentee Investors](https://unitify.com/blog/the-building-where-nobody-s-home-managing-properties-owned-by-absentee-investors): Why traditional property management breaks down for buildings full of absentee investor-owners, and the five infrastructure changes that fix it.
- [Unitify Goes on the Road in Georgia: May 28–31](https://unitify.com/blog/unitify-goes-on-the-road-in-georgia-may-28-31): Unitify’s May 2026 Tbilisi and Batumi road tour, and why the team sees Georgia’s mature digital infrastructure as a launchpad for the wider Caucasus region.
- [AI for Chief Engineers — and Why Digital Building Compliance Is Becoming Mandatory](https://unitify.com/blog/ai-for-chief-engineers-and-why-digital-building-compliance-is-becoming-mandatory): Vienna’s Bauwerksbuch law (Bauordnung Section 128a) makes digital building records mandatory by 2027. How Unitify’s AI Engineer turns equipment documentation into scheduled maintenance.
- [Plaid Moment to Real Estate: Open APIs Set to Unlock AI Agents for 75 Million Residents](https://unitify.com/blog/plaid-moment-coming-to-real-estate): Ilia Sotonin on why residential real estate needs its own Plaid moment: a standardized, resident-consented API layer so AI agents can read unit-level data.
- [How Ande Group Is Setting a New Standard for Residential Projects with Unitify](https://unitify.com/blog/how-ande-group-is-setting-a-new-standard-for-residential-projects-with-unitify): A conversation with Ande Group’s General Director on building a service-driven, digital-first management model for Ande Tower in Batumi, Georgia.
- [What MIPIM 2026 Revealed About AI in Real Estate](https://unitify.com/blog/what-mipim-2026-revealed-about-ai-in-real-estate): Takeaways from MIPIM 2026 on why AI in real estate depends on unifying fragmented building data before it can deliver real value to owners and residents.
- [How Unitify Is Transforming Local Housing](https://unitify.com/blog/how-unitify-is-transforming-local-housing): How Unitify’s AI-driven platform lowers the scale threshold for profitable property management and builds resident trust through transparency.
- [What Will the Housing of Tomorrow Look Like?](https://unitify.com/blog/what-will-the-housing-of-tomorrow-look-like): A short preview of Unitify’s MIPIM 2026 Cannes appearance and its view that tomorrow’s housing will be defined by how it operates, not just how it’s built.
- [Sales Don’t End at Handover — Key Takeaways from MOVE Summit in Tashkent](https://unitify.com/blog/key-takeaways-from-move-summit-in-tashkent): Takeaways from Unitify’s participation at MOVE Summit in Tashkent, on why developer sales success depends on the post-handover operations experience.
- [The Future of Resident Relationships: Why Modular Platforms Win](https://unitify.com/blog/the-future-of-resident-relationships-why-modular-platforms-win): Argues that fixed, feature-based building software is giving way to modular platforms where services plug in like apps, reshaping resident experience and PM economics.
- [How Unitify Began: From Night Calls to Digital Infrastructure](https://unitify.com/blog/about-unitify): The founder’s origin story: from managing his first residential building with a phone under his pillow to building Unitify’s digital infrastructure for residential life.

### Property management fundamentals

- [Why Small Property Management Teams Need Automation Most](https://unitify.com/blog/why-small-property-management-teams-need-automation-most): Small property management teams have the greatest need for automation and the least time to implement it. A practical way out: automate one routine at a time instead of waiting for a quiet period.
- [When Good Processes Stop Scaling: A Property Management Self-Assessment](https://unitify.com/blog/when-good-processes-stop-scaling-a-property-management-self-assessment): An operational-maturity framework for property management companies: 18 questions across communication, service handling, billing, service expansion, and team load, drawn from the book From Night Alarms to 24/7 Digital Resilience.
- [Better Planning, Better Maintenance](https://unitify.com/blog/better-planning-better-maintenance): Why maintenance planning, not just technical skill, is what separates chaotic property operations from ones that scale, and how better scheduling improves outcomes.
- [Internal Efficiency as a Driver of Calm and Resident Satisfaction](https://unitify.com/blog/internal-efficiency-as-a-driver-of-resident-satisfaction): Why streamlined internal workflows, unified data, and automation inside a management company translate directly into calmer, more satisfied residents.
- [Financial Transparency Residents Value: Billing and One-Click Payments](https://unitify.com/blog/financial-transparency): Why unclear invoices and confusing charges erode resident trust, and how transparent billing with one-click payments builds it back.
- [Beyond Maintenance: How Additional Services Boost Engagement](https://unitify.com/blog/beyond-maintenance): How offering additional services beyond core maintenance builds resident trust, loyalty, and new revenue streams for management companies.
- [Proactive Communication: How Push Notifications Reduce Complaints](https://unitify.com/blog/proactive-communication): How proactive push notifications about outages, repairs, and building events reduce resident complaints and build trust.
- [Smart Request Handling: Turning Maintenance Issues Into Loyalty Moments](https://unitify.com/blog/smart-request-handling): How Unitify’s smart request handling turns maintenance issues into trust-building moments through clear routing, communication, and visibility for residents.
- [From Chaos to Clarity: Why Centralized Information Strengthens Resident Relationships](https://unitify.com/blog/from-chaos-to-clarity): How centralizing information across a property management company’s internal systems improves both team efficiency and resident-facing communication.
- [The Key Capital of Property Management: Trust and Communication](https://unitify.com/blog/the-key-capital-of-property-management): Unitify’s founder explains why trust, built through transparent communication, is the real capital of a management company, and how that belief shaped the product.

### Georgia

- [How an Amkhanagoba in Georgia Can Collect Payments On Time](https://unitify.com/blog/amkhanagoba-gadasakhadebi-rogor-avkrifot-droulad): Collectability for an amkhanagoba or management company in Georgia: a clear monthly statement, reminders before the due date, an automatic follow-up sequence on arrears, status the board can see, and when to escalate.
- [Smart Building for Developers in Georgia: What to Hand Over](https://unitify.com/blog/chkviani-shenoba-developerebistvis-sakartveloshi): What a smart building actually needs to cover when a Georgian developer hands over a new complex: what a resident gets on day one, what the developer keeps, and why the platform should not depend on one hardware vendor.

### Italy

- [Reporting Condominium Expenses to the Agenzia delle Entrate and Quadro AC: Two Different Filings](https://unitify.com/blog/comunicazione-spese-condominiali-agenzia-entrate-e-quadro-ac): What an Italian condominium administrator reports to the Agenzia delle Entrate by 16 March, what quadro AC is in their own tax return, and why the two are separate.
- [Convening an Italian Condominium Assembly: Notice, Deadlines and Channels](https://unitify.com/blog/convocazione-assemblea-condominiale-avviso-termini-e-canali): What the notice convening a convocazione assemblea condominiale must contain, the five-day minimum, the channels the law allows, and what a studio prepares before the meeting.
- [Gestionale Condominio Gratis, Excel or Cloud: An Honest Comparison](https://unitify.com/blog/gestionale-condominio-gratis-excel-o-cloud): Three real ways to run building accounts in Italy: a free desktop tool, an Excel spreadsheet, or a cloud gestionale. Where each one breaks, and what "free" actually costs in hours.
- [What AI Actually Does for an Amministratore di Condominio Today](https://unitify.com/blog/intelligenza-artificiale-amministratore-di-condominio): A plain look at what AI does for a condominio administrator right now: answering condòmini around the clock, opening tickets, drafting notices, and handing off to a person. And what it does not do.
- [How to Reduce Morosità in a Condominio: Collectability as a Process](https://unitify.com/blog/morosita-condominio-come-ridurla): Treating morosità condominio as a process instead of a chase: clear quote, reminders before the due date, an automatic sollecito sequence, visible payment status, and when to escalate.
- [What an Amministratore di Condominio Actually Has to Do (and What Software Should Take Off Their Plate)](https://unitify.com/blog/software-amministratore-di-condominio-cosa-deve-fare): The administrator's job as a checklist: collecting fees, closing the annual accounts, running the assembly, answering owners. Which parts a platform should take off their hands, and why one system per studio beats one tool per building.

### Mexico

- [How to Collect Cuotas de Mantenimiento on Time in a Mexican Condominio](https://unitify.com/blog/cuotas-de-mantenimiento-como-cobrarlas-a-tiempo): Collectability as a process for a Mexican condominio or residencial: a clear estado de cuenta, reminders before the due date, an automatic cobranza sequence, status the administrador can see, and when to escalate.

### Kazakhstan

- [Electronic Voting for ОСИ Owners in Kazakhstan: How It Actually Works](https://unitify.com/blog/elektronnoe-golosovanie-sobstvennikov-osi): How electronic owner voting works for an ОСИ in Kazakhstan: no ЭЦП needed to vote, who signs the protocol, and the timing rules.
- [A Program for an ОСИ in Kazakhstan: What It Actually Needs to Do](https://unitify.com/blog/programma-dlya-osi-chto-dolzhna-umet): What a program for an ОСИ in Kazakhstan needs to handle: three mandatory contributions, two ring-fenced accounts, Kaspi/Halyk payments, and owner voting.

### Portugal

- [Condominium Management in Portugal: The Same Platform, Different Words](https://unitify.com/blog/gestao-de-condominios-em-portugal): How gestão de condomínios in Portugal differs from Brazil in vocabulary and structure, and what one platform for owners' associations and empresas de administração de condomínios needs to do either way.

### Brazil

- [Reducing Inadimplência in a Brazilian Condomínio: A Process, Not a Chase](https://unitify.com/blog/inadimplencia-em-condominio-como-reduzir): Why delinquency in a condomínio is best treated as a repeatable process, not an individual chase: clear boletos, reminders before the due date, an automatic dunning sequence, and status the síndico can actually see.
- [Portaria Remota in Brazil: What It Is, Where It Breaks, and Where AI Fits](https://unitify.com/blog/portaria-remota-com-ia): A practical look at Brazil's remote-gatehouse model for condomínios: how it actually works, where it fails residents, and how an AI concierge sits next to it rather than replacing it.
- [The Professional Síndico's Job: A Checklist, and What a System Takes Off Their Plate](https://unitify.com/blog/sindico-profissional-o-que-um-sistema-precisa-fazer): What a síndico profissional in Brazil is actually responsible for, laid out as a checklist, and which parts of the job a management platform can take off their hands.
- [What a System for a Brazilian Administradora de Condomínios Actually Needs to Do](https://unitify.com/blog/sistema-para-administradora-de-condominios): Why a management company running many condomínios needs one platform per portfolio, not one tool per building: billing, boleto, delinquency tracking, resident app and per-síndico reporting in one place.

### Argentina

- [Automatic Liquidación de Expensas: What Stops the Phone Calls](https://unitify.com/blog/liquidacion-de-expensas-automatica): What a monthly liquidación de expensas has to contain to stop the calls, why doing it by hand across several consorcios breaks down, and how automatic liquidación plus online payment status changes an administrador de consorcios' month.

### Spain

- [What a Spanish Administrador de Fincas Needs From a Programa de Administración](https://unitify.com/blog/programa-administracion-de-fincas-que-debe-hacer): The recurring work of a Spanish administrador de fincas, mapped against what a programa de administración de fincas should actually take off their plate: cuotas, morosidad, juntas, incidencias and communication with propietarios.

### Uzbekistan

- [Smart Building for a Residential Complex in Uzbekistan: A Practical Guide](https://unitify.com/blog/smart-building-uzbekistan-guide): How housing management actually works in Uzbekistan: the ТЧСЖ model under law ЗРУ-581, Mening uyim billing, Payme/Click/Paynet payment rails, and the Tashkent smart meter rollout.

### Colombia

- [Software for Propiedad Horizontal: Keeping the Cartera Current](https://unitify.com/blog/software-propiedad-horizontal-cartera-al-dia): Keeping the cartera current in a Colombian conjunto residencial: cuotas de administración, recaudo, morosos, and reports for the consejo de administración. What software for propiedad horizontal has to do beyond bookkeeping.

## Facts

- 27% more on-time payments and 34% faster request resolution across buildings running on Unitify
- 70% of payments made online, 10,000+ requests handled monthly
- Case study: Ande Tower (Georgia) took on-time payment collection from 40% to 80% in six months, 2x resident loyalty and 3x faster request handling
- Open API; integrations include Stripe, Bank of Georgia, Payme, Paynet, JCC, Yigim, ePayment.kz, Hikvision, 1C accounting and Telegram
- Languages: English, German, Russian, Portuguese, Italian, Spanish, Georgian